Shift Manager

AES Restaurant Group, LLC is a prominent franchisee of Arby's® based in Northern Indiana. Operating across 344 locations in 20 states, AES has firmly established itself as a leading player in the fast-food industry. The company is guided by its core values encapsulated in the acronym AES, which stands for 'Attitude Equals Success.' This philosophy underscores the importance of attitude in achieving business goals and fostering a culture of success and growth at every level of the organization. AES Restaurant Group is committed to delivering outstanding customer experiences and providing employees with opportunities to develop their skills in a goal-oriented and supportive environment.

At AES, the Shift Manager role is essential in maintaining exemplary service standards and guest satisfaction. This position requires overseeing restaurant operations and directing team members during assigned shifts to ensure smooth and efficient workflow. As a Shift Manager, you will have full accountability for the restaurant’s performance during shifts when higher management is not present, making it a critical leadership role within the company hierarchy. The position is designed for individuals who thrive in a fast-paced setting, possess strong leadership qualities, and demonstrate a dedication to operational excellence.

Working closely with General and Assistant Managers, Shift Managers play a pivotal role in achieving high performance in areas such as restaurant operations, guest satisfaction, customer service, quality control, speed of service, workplace safety, and financial results. They are responsible for implementing restaurant controls, including cash and inventory management, and utilizing AES systems and tools such as the Systems Board and RTI Task Lists to drive operational efficiency. Furthermore, Shift Managers ensure compliance with all government regulations, employment laws, food safety standards, and accounting controls.

AES provides a comprehensive benefits package for its employees, including a bonus program, health insurance, health savings accounts, paid time off, and an employee rewards and recognition program. Both full-time and part-time shifts are available, supporting work-life balance and flexible employment options.

The ideal candidate for the Shift Manager position is someone who excels in coaching and developing others, communicates with respect, and demonstrates emotional resilience and patience. Strong leadership skills and the ability to manage profit and loss, food and labor costs, and restaurant operations are highly valued. AES is dedicated to nurturing talent and helping employees grow within the company. If you are committed to high standards of integrity and customer satisfaction and are looking for a dynamic and rewarding career in restaurant management, AES Restaurant Group welcomes your application.