Shift Manager

AES Restaurant Group, LLC is a prominent franchisee of Arby's4, operating a network of 344 restaurant locations across 20 states in the United States. Based in Northern Indiana, AES Restaurant Group is committed to delivering excellent fast food experiences across multiple regions, guided by a unique company philosophy that emphasizes attitude as a key to success. The letters AES symbolize 'Attitude Equals Success,' reflecting the companys dedication to setting goals and achieving excellence through a positive and determined approach. The company operates in the fast food and quick-service restaurant industry, known for its emphasis on quality, customer satisfaction, and operational efficiency.

AES Restaurant Group offers a range of full-time and part-time employment opportunities, including a bonus program, health insurance, health savings accounts, paid time off (PTO), and an employee rewards and recognition program. These benefits support the well-being and motivation of their team members, ensuring a positive workplace culture that values dedication and performance. AES also places a strong focus on employee development, providing training and leadership opportunities that enable staff to grow in their careers within the company and the broader restaurant industry.

The role of Shift Manager at AES Restaurant Group is vital for maintaining the high standards of service and operational excellence that the company is known for. As a Shift Manager, candidates will be responsible for overseeing restaurant operations during assigned shifts and ensuring guest satisfaction by providing leadership to the team. This position demands full accountability for the restaurants performance when senior management is not present. Shift Managers collaborate closely with General and Assistant Managers to meet and exceed restaurant goals related to service quality, operational efficiency, and financial performance.

Key responsibilities include managing team members to deliver outstanding service that satisfies guests, assisting with training and coaching, maintaining restaurant controls such as cash handling and inventory management, and utilizing company systems to optimize restaurant operation. The Shift Manager will also play an integral role in setting goals for service, operations, and financial outcomes, reinforcing AESs commitment to excellence. This role requires individuals who excel in fast-paced environments, can think quickly on their feet, and uphold high standards of integrity and customer satisfaction.

AES shifts its focus on leadership skills, emotional resilience, patience, and strong communication with respect for others. The company emphasizes managing food and labor costs, P&L understanding, and operational management as critical components of the Shift Manager position. Working at AES means joining a team where goals are clearly defined, and success is measured by the ability to deliver both exceptional customer experiences and operational success. With a supportive work environment and a clear path for career advancement, AES provides a promising opportunity for those seeking a rewarding position in restaurant management.