Shift Manager

AES Restaurant Group, LLC is a proud franchisee of Arby's®, based in Northern Indiana, operating a vast network of 344 restaurant locations spanning across 20 states. The company is deeply rooted in its core values encapsulated by the phrase "Attitude Equals Success" (AES), which emphasizes a mindset that aligns attitude with achieving success and meeting goals. AES Restaurant Group's commitment lies not only in delivering quality fast food but also in creating a positive work environment, fostering employee growth, and providing exceptional service to every guest. With a strong foundation in goal orientation and customer satisfaction, AES seeks individuals who share its passion for operational excellence and team development.

The company offers flexible full-time and part-time shifts, comprehensive benefit packages including health insurance, health savings accounts, paid time off (PTO), and employee rewards and recognition programs, reflecting its dedication to employee well-being and motivation.

The role of a Shift Manager at AES Restaurant Group is pivotal in ensuring outstanding service and overall guest satisfaction by managing restaurant operations effectively during assigned shifts. Acting as a leader in the absence of the General and Assistant Managers, the Shift Manager holds full accountability for day-to-day operations, upholding AES’s high standards, and executing company policies efficiently. This leadership role involves coaching and training team members to achieve peak performance in customer service, operational efficiency, and quality assurance.

Shift Managers utilize AES's proprietary systems and tools to maintain smooth restaurant operations, including meticulous cash and inventory control. They play an active role in setting and meeting restaurant performance goals related to service, operational standards, and financial outcomes. The role requires working closely with the General and Assistant Manager to drive success in key areas such as guest satisfaction, speed of service, and safety regulations.

AES values leadership qualities such as emotional resilience, patience, integrity, and the ability to thrive in a fast-paced environment. The ideal candidate will excel in communication, respect, and employee development, managing food and labor costs while maintaining operational rigor. This position is designed for individuals focused on personal growth and career advancement within a dynamic, goal-driven company structure.

AES Restaurant Group’s vision is to be guests' favorite fast food destination, underscoring its commitment to excellence and innovation in the quick-service restaurant industry. By joining AES, Shift Managers become essential contributors to this vision, enhancing their leadership skills and embracing new challenges in a supportive, success-oriented environment.