Wendy's logo

Shift Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

competitive salary
bonus opportunity
Medical insurance
Dental Insurance
Vision Insurance
401(k)
training programs
promotion opportunities

Job Description

Wendy's is a global leader in the fast-food restaurant industry, renowned for its quality food and exceptional customer service. As a well-established brand with over $12 billion in annual sales, Wendy's operates thousands of locations worldwide, including many franchise-owned restaurants. The company is recognized for its commitment to innovation, employee development, and creating a positive dining experience for its customers. Working at Wendy's means joining a dynamic and fast-paced environment where teamwork, dedication, and leadership are highly valued. Each franchise operates independently, allowing for a unique operational style and culture tailored to local communities while maintaining the high standards associated with the Wendy's brand.

The role of Shift Supervisor at Wendy's offers an exciting leadership opportunity at a million-dollar plus restaurant location. This position is designed for individuals motivated by business challenges on a large scale and who aspire to assume a management role within the restaurant industry. As a Shift Supervisor, you will be supported by the General Manager and management team and given the responsibility to train and supervise crew members, ensuring that food safety standards and procedures are strictly monitored and reinforced. You will also be actively involved in interacting with customers, enhancing their dining experience, and ensuring superior service.

In addition to operational duties, the Shift Supervisor plays a crucial role in executing cost control systems to maintain profitability and efficiency during shifts. This position is ideal for results-oriented professionals with a strong customer focus who thrive in busy environments and enjoy leading teams. The role includes a competitive salary, bonus opportunities, and a comprehensive benefits package that may include medical, dental, vision, and 401(k) plans. Employees benefit from excellent training programs and a clear path for promotion from within, enabling dedicated team members to build long-term careers within Wendy's.

Working at Wendy's provides unique learning opportunities, especially for those interested in understanding the business from the ground up. You will be operating within a framework of established policies and procedures, supported by an industry leader with extensive resources. The company values the development of defined career paths for employees eager to grow professionally, making this position a great stepping stone for future restaurant management roles. As this opportunity exists within a franchise, compensation, benefits, and career growth programs may vary, but the core values and standards of Wendy's remain consistent across all locations.

Job Requirements

  • Ability to stand for long periods
  • ability to bend, kneel, and lift 25-50 pounds
  • ability to use headset for communication
  • proficiency with general restaurant equipment such as warmers, fryers, slicers, grills
  • punctuality and regular attendance
  • ability to follow directions and collaborate effectively
  • multitasking ability
  • capacity to concentrate and perform duties accurately
  • willingness to learn and apply company policies
  • adaptability to change
  • successful completion of required training programs
  • ability to work in fast-paced conditions with exposure to noise, heat, or cold

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food service or retail management preferred
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • basic understanding of food safety standards
  • proficiency in managing team dynamics

Job Duties

  • Train and supervise crew members
  • monitor and reinforce food safety standards and procedures
  • interact with customers to ensure satisfaction
  • execute cost control systems
  • support the general manager and management team
  • manage shift operations efficiently
  • uphold company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef