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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $17.50
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Benefits

bonus program
Full time shifts
Part time shifts
Health Insurance
Health savings account
Paid Time Off
Employee Rewards and Recognition program

Job Description

AES Restaurant Group, LLC is a distinguished franchisee of Arby's, operating 344 restaurant locations across 20 states, primarily based in Northern Indiana. The company has built a strong reputation by emphasizing its core values encapsulated in the motto "Attitude Equals Success" or AES. This motto underscores the company's belief that a positive attitude is fundamental to achieving success in all goals, particularly in the competitive restaurant industry. AES Restaurant Group places a significant emphasis on team spirit, operational excellence, and exceptional guest satisfaction, which has propelled its growth across numerous states within the U.S.

As an established leader in the fast-food franchise sector, AES is committed to delivering a positive work environment where employees are encouraged to develop their professional skills and are rewarded for their dedication and hard work. The company's culture is goal-driven and centered on continuous improvement, with recognition programs and bonuses rewarding outstanding performance. AES offers a range of employment types, including full-time and part-time shifts, to accommodate various lifestyles and career objectives. The company also supports employee well-being through comprehensive benefits like health insurance, health savings accounts, and paid time off.

The role of Shift Manager at AES Restaurant Group is essential to maintaining operational efficiency and high standards of guest service in the absence of senior management. A Shift Manager at AES is entrusted with full accountability for restaurant operations during assigned shifts, ensuring that the team delivers outstanding customer service and meets financial and operational goals. The role requires leadership skills to manage, train, and coach team members effectively while implementing AES systems and controls related to cash handling, inventory management, and workplace safety.

Shift Managers play a critical role in achieving goals related to restaurant operations, guest satisfaction, speed of service, quality control, and regulatory compliance. They work closely with General and Assistant Managers to uphold the company's standards and foster an environment that values respect, emotional resilience, and high integrity. This position is ideal for individuals who thrive in fast-paced environments, maintain patience under pressure, and have a passion for leadership and operational excellence.

With a focus on performance and results, AES encourages Shift Managers to contribute to a positive workplace culture and drive the restaurant's success through disciplined management of food costs, labor costs, and profit and loss statements. Candidates who excel in communication, coaching, and problem-solving, and who are committed to delivering exceptional customer experiences, will find AES to be an excellent place for career growth and development.

Job Requirements

  • must have a reliable vehicle and valid driver's license
  • must be ServSafe certified or capable of obtaining certification
  • ability to work in warm and cold temperatures
  • ability to stand for 8-10 hours
  • ability to lift up to 50lbs
  • ability to climb ladders for general maintenance
  • ability to perform bending squatting twisting pulling reaching motions

Job Qualifications

  • experience in restaurant management
  • leadership skills
  • ability to coach and develop others
  • knowledge of P&L management
  • understanding of food cost and labor cost management
  • ability to work in fast-paced environments
  • excellent communication skills

Job Duties

  • ensure team members provide outstanding service to satisfy guests
  • assist management with training and coaching team members
  • utilize AES systems to run a great restaurant on all shifts
  • implement restaurant controls especially cash and inventory
  • set and meet restaurant goals for service operations and financial results

Job Criteria

Experience

Mid Level (3-7 years)


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