Shift Manager

AES Restaurant Group, LLC is a reputable and fast-growing franchisee of Arby's, operating across 344 locations in 20 states primarily based in Northern Indiana. With a strong commitment to excellence and a clear set of core values, AES stands for "Attitude Equals Success." This philosophy reflects the company’s dedication to achieving goals through the right mindset and approach. AES Restaurant Group prides itself on its high standards of customer service, operational excellence, and employee development, making it a leading employer in the fast food industry. The organization emphasizes not just business success but also creating a positive workplace where employees can thrive and grow. AES offers both full-time and part-time shifts, making it an accessible opportunity for a wide range of candidates. In addition to competitive pay, the company provides an impressive array of benefits including health insurance, health savings accounts, paid time off, and various employee reward programs, underscoring its commitment to employee wellbeing and recognition.

The role of Shift Manager at AES Restaurant Group is crucial in maintaining the restaurant's high standards of customer satisfaction and operational integrity. As a Shift Manager, you will oversee restaurant operations during your assigned shifts, ensuring that every team member delivers outstanding guest service and the establishment runs smoothly in the absence of higher management. You will be directly responsible for managing restaurant operations, setting and achieving service goals, and implementing controls particularly around cash handling and inventory management. Your leadership will drive the team to meet financial and operational targets, enhancing customer experiences, and ensuring a safe and efficient work environment. The position requires strong skills in leadership, communication, and problem-solving in a fast-paced setting. AES values leaders who can maintain emotional resilience and patience while coaching and developing team members to perform at their best. The Shift Manager collaborates closely with General and Assistant Managers to ensure the restaurant operates at peak performance in key areas including guest satisfaction, customer service, speed of service, quality control, and workplace safety. Adhering to company systems and regulatory standards is a critical part of the role, ensuring compliance with food safety, employment law, and operational policies. This role offers the perfect opportunity for those seeking career growth within a goal-oriented culture that prioritizes integrity and customer satisfaction. AES’s vision is to be the guests’ favorite fast food destination, and as a Shift Manager, you play a central role in achieving this vision by leading through example and ensuring excellence across all shifts.