Shift Manager - 1261

Five Guys is a renowned fast-casual restaurant chain specializing in serving exceptional burgers and fries, operating with a strong focus on customer satisfaction and high-quality food. As a rapidly expanding company with a commitment to excellence, Five Guys prides itself on maintaining clean and inviting restaurants that offer a warm and friendly atmosphere. The company invests heavily in employee development, with a clear growth trajectory that includes plans to open over 1,000 new locations across North America. This growth strategy emphasizes promoting from within, providing real opportunities for career advancement for motivated individuals.

The role of Shift Manager at Five Guys is a pivotal leadership position that offers both responsibility and rewards. This position involves overseeing daily restaurant operations in the absence of the General Manager, ensuring all aspects of the business meet Five Guys' rigorous standards. Shift Managers perform all duties of Crew Members and Shift Leaders while also managing product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory control. Compensation for this role is competitive, with a base pay of $16.50 per hour, supplemented by tips and performance bonuses such as the Secret Shopper bonus plan.

The work environment at Five Guys is fast-paced and high-energy, perfect for individuals who thrive in dynamic settings. Employees benefit from working with fresh, high-quality ingredients and are supported by a company culture that values food safety and quality while fostering a fun and engaging workplace. Additionally, Five Guys offers comprehensive and customizable benefits, including medical, dental, vision, and pet insurance, as well as a 401(k) plan with matching contributions based on eligibility. The company supports its employees further through an Employee Assistance Program and an Employee Relief Fund.

Shift Managers at Five Guys contribute to creating a positive workplace by setting high standards for themselves and their teams, motivating staff, and delivering exceptional customer service with enthusiasm and integrity. This position is ideally suited for individuals with 1-2 years of supervisory experience in food service or retail who are passionate about leadership and committed to upholding the company’s core convictions: remaining humble, exceeding expectations, always doing the right thing, and leading by example. In return, they can expect a work schedule that mirrors real-life hours, typically from 11:00 am to 10:00 pm, without drive-thru service obligations.

Overall, the Shift Manager position at Five Guys offers a rewarding blend of leadership challenges, career growth opportunities, competitive pay, and a supportive benefits package in a company known for its excellent food and customer service standards. It is an ideal role for driven, energetic individuals ready to make a meaningful impact within a well-established and rapidly growing organization.