Shift Manager - 1036

Five Guys is a renowned fast-casual restaurant chain specializing in outstanding burgers and fries, recognized for maintaining clean, inviting restaurant environments and delivering top-tier customer service. The company has grown substantially and plans to open over 1,000 new locations across North America, emphasizing career advancement and promoting from within. With a culture that values freshness, food quality, and food safety, Five Guys offers a dynamic and fun work atmosphere where employees can thrive and enjoy their work while upholding high standards. Five Guys is committed to equal employment opportunity, aiming to increase diversity and representation of women, people of color, veterans, and individuals with disabilities across all areas of the business. The company participates in the eVerify program, which supports lawful hiring practices.

The Shift Manager role at Five Guys carries an hourly pay rate of $20 to $22, plus tips and bonus opportunities, reflecting the company’s commitment to rewarding hard work. Shift Managers are responsible for overseeing all aspects of restaurant operations during the General Manager's absence. They ensure compliance with company standards spanning product preparation and delivery, excellent customer relations, restaurant maintenance, team leadership, and inventory management. Additionally, they actively step in to perform duties done by Crew Members and Shift Leaders, showing a hands-on leadership approach. Shift Managers receive comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and 401(k) matched contributions based on eligibility. They also have access to an Employee Assistance Program and an Employee Relief Fund, underlining Five Guys’ dedication to employee well-being and support.

Working as a Shift Manager at Five Guys means being part of a fast-paced, high-energy environment where a competitive base pay is complemented by excellent bonus potential. Employees work with fresh ingredients and high-quality products in an environment that balances seriousness about food quality and safety with a culture that does not take itself too seriously. This role offers substantial growth opportunities, including the chance to progress into higher leadership positions as Five Guys expands. Employees enjoy free meals during shifts and participate in a Secret Shopper bonus plan, which rewards teams based on customer service performance during visits.

Ideal candidates for this role will typically have 1 to 2 years of supervisory experience in food service or retail. They are passionate about creating a positive work environment and are motivated by serving customers with enthusiasm and a smile. Integrity, energy, motivation, and fun are key character traits expected, alongside the ability to set and maintain high standards for both themselves and their teams. The company’s Core Convictions emphasize humility, exceeding expectations, always doing the right thing, and leading by example, which are integral to succeeding as a Shift Manager at Five Guys. This position represents not just a job but an opportunity to develop meaningful leadership skills and be part of a respected and rapidly expanding restaurant brand.