Shift Manager - 0608

Five Guys is a well-established fast-casual restaurant chain known for serving exceptional burgers and fries in a clean, friendly environment. Founded with a commitment to high-quality food and outstanding customer service, Five Guys has grown into a recognized brand with locations across North America. The company focuses on creating a positive dining experience for guests while fostering a supportive and inclusive workplace for its employees. We are committed to equal employment opportunities and strive to enhance representation of women, people of color, veterans, and individuals with disabilities within the organization. This position is for a Shift Manager, a pivotal role within each Five Guys restaurant. The Shift Manager is entrusted with maintaining the restaurant’s operations in the absence of the General Manager, ensuring the team upholds the brand’s standards in every aspect. This includes overseeing product preparation and delivery, managing customer relations, maintaining the facility, and supervising inventory and team performance.

The role offers real work-life hours with shifts typically from 11:00 am to 10:00 pm, without the added pressure of a drive-thru setting. Shift Managers at Five Guys receive a competitive base pay of $19.00 per hour, combined with tips and a bonus structure including a Secret Shopper bonus plan, where teams have the opportunity to earn extra incentives based on weekly evaluations.

Working at Five Guys means operating in a fast-paced, high-energy restaurant environment where fresh, high-quality ingredients are the cornerstone of the menu. The culture encourages a balance of food safety and quality focus while maintaining a fun and friendly workplace. Employees benefit from comprehensive and customizable benefits such as medical, dental, vision, pet insurance, and a 401(k) plan with matching based on eligibility. Additional support comes from programs like the Employee Assistance Program and the Employee Relief Fund, demonstrating the company's dedication to employee well-being.

This role is ideal for individuals with 1-2 years of supervisory experience in food service or retail, who are passionate about creating a great team environment and delivering exceptional customer service. Shift Managers at Five Guys embody core convictions: remaining humble, exceeding expectations, always doing the right thing, and leading by example. The company is investing in future growth with plans to open over 1,000 new locations across North America, emphasizing internal promotion opportunities for career advancement. Those who join Five Guys as Shift Managers can look forward to a dynamic work environment, the chance to develop leadership skills, and be part of a friendly team dedicated to providing a superior dining experience.