Shift Manager - 0500

Five Guys is a renowned fast-casual restaurant chain known primarily for serving outstanding burgers and fries in clean, friendly environments. Established with a commitment to quality, Five Guys emphasizes using fresh ingredients and ensuring top-tier customer service. The restaurant operates without drive-thrus, providing a unique and appealing customer experience with a focus on flavor and quality. With ambitious plans to expand across North America, Five Guys is opening approximately 1000 new locations, prioritizing the promotion of internal talent and career growth opportunities.

The advertised position is a Shift Manager role at Five Guys offering competitive pay of $18.00 per hour plus tips and bonuses. This role is pivotal in maintaining the restaurant’s high standards during the absence of the General Manager. Shift Managers are trained extensively to perform all the duties of Crew Members and Shift Leaders, along with additional responsibilities that ensure the smooth daily operations of the location. This encompasses compliance with company standards consistently across product preparation and delivery, customer relations, restaurant maintenance, team supervision, and inventory management. The role is designed for energetic, honest, and motivated individuals passionate about creating an exceptional workplace environment and delivering outstanding food and service quality.

Working at Five Guys means engaging in a fast-paced, high-energy workplace where food safety and quality are priorities but where the atmosphere remains fun and collaborative. Shift managers benefit from real work-life hours, with restaurant hours typically running from 11:00 am to 10:00 pm, and no drive-thru to worry about. The company offers a comprehensive and customizable benefits package including medical, dental, vision, and pet insurance, along with a 401(k) retirement plan with company match, an Employee Assistance Program, and an Employee Relief Fund. There is also a secret shopper bonus plan that rewards the entire team based on weekly evaluations.

This position stands out for individuals who love to lead by example, motivate team members, and exceed customer expectations, all while operating with humility and integrity. The core convictions Five Guys upholds—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—are integral to the company culture and every team member’s approach to work. Shift Managers are encouraged to foster a supportive workplace environment, setting high standards for themselves and their teams and contributing actively to the company’s promising growth trajectory.

Ideal candidates will have 1-2 years of supervisory experience in a food service or retail setting and possess the qualities of honesty, enthusiasm, and a commitment to creating a great place to work. In return, Five Guys provides opportunities for advancement, ongoing training, and a rewarding team-oriented culture backed by a successful and expanding brand.