Shift Leader/Head Barista

Philadelphia, PA, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Benefits

Participation in recipe development and taste testing for seasonal changes to bakeshop menu

Employee discounts on coffee and merchandise

positive and supportive work environment

Job Description

Our establishment is a vibrant coffee shop known for its cozy atmosphere and commitment to quality beverages and exceptional customer service. As a part-time barista, you will be joining a dynamic team that prioritizes customer satisfaction and professional growth within a supportive environment. We thrive on creating a welcoming space for coffee lovers by serving a wide range of beverages including expertly crafted coffee, tea, and specialty drinks. The coffee shop operates during convenient daytime hours from Monday through Sunday, providing excellent opportunities for individuals seeking flexible part-time employment with a focus on customer engagement and teamwork.

The ba... Show More

Job Requirements

High school diploma or equivalent
previous experience in food industry or customer service preferred
basic math skills for cash handling
ability to work flexible hours including weekends
strong communication and teamwork skills
ability to work in a fast-paced environment
attention to detail
Servsafe certification preferred

Job Qualifications

2 years' experience as a barista
Ability to develop and maintain effective working relationships
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Ability to work in a team
Strong interpersonal skills

Job Duties

This job contributes to Seaforest Bakeshop’s success by providing legendary customer service to all customers
This job creates a positive experience for our customers by providing them with prompt service, quality food and beverages, and maintaining a clean and comfortable store environment
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Seaforest Bakeshop
Maintains a calm demeanor during periods of high volume or unusual events to maintain a clean and comfortable store environment
Anticipates customer and store needs by constantly evaluating environment and customers for cues
Communicates information to manager so that the team can respond as necessary to create a welcoming environment
Assists with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed?
Contributes to positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager
Delivers legendary customer service to all customers by acting with a "customer-comes-first" attitude and connecting with the customer
Discovers and responds to customer needs
Follows Seaforest Bakeshop's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Maintains a clean and organized workspace so that staff members can locate resources and product as needed?
Maintains regular and consistent attendance and punctuality
Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards
Follows health, safety and sanitation guidelines for all products
Takes responsibility to maintaining the cleanliness of all areas of the store, such as cafe area, bathroom, and kitchen
This includes doing dishes, restocking, and keeping the outside of the store clean
Recognizes and reinforces individual and team accomplishments by using existing organization methods

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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