
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
paid vacation and pto
Tuition Reimbursement
ABC University training
Wellness-based health insurance
Dental Insurance
vision plans
company-match 401k program
Employee Discounts
Employee assistance program
Pet insurance
Job Description
ABC is a family-owned, growth-oriented retail company specializing in the sale of wine, spirits, beer, and related products. With a strong commitment to enhancing everyday celebrations, ABC focuses on delivering exceptional customer service and providing valuable contributions to the communities it serves. The company prides itself on nurturing a positive workplace culture that encourages team member development and offers excellent training programs, such as ABC University, which provides comprehensive education on wine, spirits, beer, and cigars. Recognized for its commitment to employee well-being, ABC offers a wide range of benefits including wellness-based health insurance, dental and vision plans, tuition reimbursement, and a company-match 401K program.
The Shift Leader Trainee position is an exciting, entry-level leadership role designed for individuals aspiring to advance into a full Shift Leader role within approximately 90 days. This role focuses on increasing store wine and spirits sales by delivering personalized, high-quality service to guests and fellow team members. Trainees will receive hands-on managerial training across various store operations, including serving as Manager on Duty in training, opening and closing the store, overseeing daily activities, and ensuring compliance with company policies and standards. The position requires a dynamic individual who can thrive in a fast-paced retail environment, demonstrate strong leadership potential, and provide an outstanding guest experience.
As Shift Leader Trainee, you will be responsible for greeting guests, assisting with transactions using Point-of-Sale systems, coaching and training team members, organizing store environments, and maintaining safety and cleanliness standards. The role also involves merchandising, inventory management, and participating in special projects as assigned by store management. Candidates must be at least 21 years old, possess a high school diploma or GED, and have prior experience or education related to management or leadership. Flexibility to work nights, weekends, and holidays is essential.
This position offers the opportunity for professional growth within a supportive company dedicated to enriching both its customers' celebrations and its employees' careers. If you are motivated to lead, learn, and contribute to a vibrant retail setting, this is the ideal role to begin your leadership journey at ABC.
The Shift Leader Trainee position is an exciting, entry-level leadership role designed for individuals aspiring to advance into a full Shift Leader role within approximately 90 days. This role focuses on increasing store wine and spirits sales by delivering personalized, high-quality service to guests and fellow team members. Trainees will receive hands-on managerial training across various store operations, including serving as Manager on Duty in training, opening and closing the store, overseeing daily activities, and ensuring compliance with company policies and standards. The position requires a dynamic individual who can thrive in a fast-paced retail environment, demonstrate strong leadership potential, and provide an outstanding guest experience.
As Shift Leader Trainee, you will be responsible for greeting guests, assisting with transactions using Point-of-Sale systems, coaching and training team members, organizing store environments, and maintaining safety and cleanliness standards. The role also involves merchandising, inventory management, and participating in special projects as assigned by store management. Candidates must be at least 21 years old, possess a high school diploma or GED, and have prior experience or education related to management or leadership. Flexibility to work nights, weekends, and holidays is essential.
This position offers the opportunity for professional growth within a supportive company dedicated to enriching both its customers' celebrations and its employees' careers. If you are motivated to lead, learn, and contribute to a vibrant retail setting, this is the ideal role to begin your leadership journey at ABC.
Job Requirements
- Must be 21 years of age or older
- High school diploma or GED
- At least 6 months of proven experience and/or training in management or leadership role
- At least 2 years of education from a college or technical school in Business Management or related field
- Ability to work a flexible schedule including nights, weekends, and holidays
- Maintain regular and predictable onsite attendance
- Ability to stand and move about for extended periods
- Ability to bend, lift, and twist to move product
- Ability to lift and/or transport up to 40 lbs
- Ability to perform overhead lifting
- Ability to use ladders and step stools
- Ability to move between sales floor, stockroom, and exterior store areas
- Ability to visually inspect product labels and displays
- Ability to detect and respond to visual cues
- Ability to work occasionally in elevated locations
- Ability to work outdoors in varying weather conditions
- Ability to work with cleaning solutions safely
- Ability to work in refrigerated temperatures
- Ability to tolerate moderate noise levels
Job Qualifications
- High School Diploma or GED
- At least 6 months of proven experience and/or training in management or leadership role
- At least 2 years of education from a college or technical school in Business Management or related field
- Equivalent combination of education and experience
Job Duties
- Serve as Manager on Duty in training, open and close the store, assist Store Manager and Assistant Manager in overseeing store operations
- Greet each Guest upon entry and provide prompt, friendly, and engaging service
- Operate Point-of-Sale terminal to process Guest transactions, including accurate cash handling and applying coupons or discounts
- Stay current on training, company policies, and product knowledge to ensure compliance and provide an informed Guest experience
- Train, coach, and direct other sales associates when acting as Manager on Duty in training to promote exceptional customer service
- Maintain a clean, safe, and organized environment throughout sales floor, stockroom, and customer-facing areas
- Assist with daily property upkeep including sweeping, debris removal, cart collection, trash emptying, and restroom cleaning
- Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service
- Unload and put away weekly truck deliveries, merchandise and display product per Operational Guidelines
- Perform other tasks or projects as assigned by store management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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