McDonald’s logo

Shift Leader/ Manager

Job Overview

briefcase

Employment Type

Full-time
Part-time
Hourly
moneybag

Compensation

Hourly
Range $15.00 - $18.00
clock

Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
diamond

Benefits

Paid vacation
Education Assistance
English classes

Job Description

This job opening is for a Shift Manager position at McDonald's, a globally recognized fast-food restaurant chain known for its quick service and quality customer experience. McDonald's has established itself as a leader in the fast-food industry thanks to its consistent standards, innovative menu options, and strong brand presence worldwide. As a company, McDonald's emphasizes the importance of teamwork, efficiency, and delivering a positive customer experience. The work environment is fast-paced and requires individuals who can thrive under pressure while maintaining high standards in food safety, customer service, and operational excellence.

The Shift Manager role is essential to the daily operation of a McDonald's restaurant. This position is geared toward individuals who have leadership skills and the ability to manage a team effectively while ensuring the restaurant meets its performance goals during shifts. This role offers a competitive starting pay ranging between $15 and $18 per hour, depending on the candidate's availability and experience. The more hours worked, the greater the earning potential. The position requires availability to cover either opening or closing shifts, although being available does not necessarily mean the employee will be scheduled for these shifts exclusively.

In this role, the Shift Manager will oversee and coordinate various operational aspects to support business growth. Responsibilities include monitoring shift performance, ensuring team adherence to McDonald's quality and service standards, managing inventory, ensuring food safety compliance, and maintaining high levels of customer satisfaction. Shift Managers act as on-the-floor leaders who directly influence the restaurant’s success by managing crew members, training staff, scheduling shifts, and maintaining a safe and secure working environment.

Candidates for this position should ideally have previous leadership experience, particularly within restaurant, retail, or hospitality settings. The Shift Manager must be a positive team player with the ability to adapt to the fast-paced environment McDonald's is known for. The company values flexibility in scheduling and a passion for delivering great food and excellent customer support. It is also important to note that applicants must be 18 years or older to be eligible for this management role.

Beyond the immediate responsibilities and competitive wage, the Shift Manager benefits from several employee programs. These include paid vacation to support work-life balance and educational opportunities such as college tuition assistance and English as a second language classes. This role offers a valuable career opportunity for individuals seeking to develop leadership skills in a well-established and dynamic company. While the listed tasks and requirements provide a general overview, actual job duties may vary and include other essential functions to ensure operational excellence at each McDonald's location.

Job Requirements

  • open or close availability
  • must be able to work shifts as scheduled
  • ability to manage teams effectively
  • excellent communication skills
  • commitment to food safety and quality standards
  • basic inventory management knowledge

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player
  • flexible schedule
  • passion for fast-paced work environment
  • must be 18 years or older

Job Duties

  • monitoring performance during shifts
  • taking action to ensure team meets McDonald's standards
  • monitoring safety, security, and profitability
  • communicating with the following Shift Manager for shift preparation
  • ensuring food safety
  • managing inventory
  • supervising crew members
  • ensuring quality food production
  • delivering exceptional customer service
  • scheduling shifts
  • training staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef