Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Paid training
Sweet perks
Paid Time Off
Medical insurance
Dental Insurance
401(k) retirement plan
Employee assistance program
Career growth opportunities
Tenure raises
Job Description
Tiff's Treats is a well-established bakery and delivery company that specializes in bringing happiness to its customers by delivering warm, delicious treats made fresh daily. Founded with a commitment to quality and excellent customer service, Tiff's Treats has grown to become a recognized name in the food industry, especially known for their exceptional cookie delivery service. Located at 1147 N Broadway #103, Denver, CO, the company combines traditional baking techniques with modern delivery logistics to ensure their customers receive their orders perfectly baked and on time. Tiff's Treats works to foster a positive, inclusive, and dynamic work environment, appealing to individuals passionate about food, customer service, and leadership growth.
The role of Shift Leader / On Duty Manager (ODM) at Tiff's Treats presents a unique and rewarding opportunity to lead the team and maintain smooth store operations during shifts when salaried managers are absent. This part-time, hourly position offers flexible scheduling with shifts ranging between 7 AM and 11 PM, including days, nights, and weekends, emphasizing coverages for closing shifts and busy weekend periods. As an ODM, the candidate will be responsible for overseeing daily store operations, managing a team of 3-6 employees, and ensuring the delivery of high-quality products and a delightful customer experience. This leadership role involves coaching, training, and performance management, fostering a productive and positive atmosphere, setting the tone with a can-do attitude, and driving operational efficiency.
In addition to on-duty managerial responsibilities, the role includes working as a Kitchen Team Member during non-ODM shifts, where the candidate contributes directly to the preparation and baking of treats according to company standards. This hybrid role suits individuals eager to develop leadership skills while being hands-on in a fast-paced kitchen and customer service environment. Compensation is competitive, with the ODM shifts paying $23 per hour and Kitchen Team shifts paying $20 per hour. Opportunities are abundant for career growth, including paid training, tenure-based raises, and chances for promotion within the company. The company culture supports work-life balance and employee well-being through benefits like paid time off, medical and dental insurance contributions, retirement savings plans with company matches, and more. This role is ideal for versatile, hands-on team members who thrive in dynamic environments and are ready to take on leadership challenges while supporting ongoing operations in the beloved Tiff's Treats stores.
The role of Shift Leader / On Duty Manager (ODM) at Tiff's Treats presents a unique and rewarding opportunity to lead the team and maintain smooth store operations during shifts when salaried managers are absent. This part-time, hourly position offers flexible scheduling with shifts ranging between 7 AM and 11 PM, including days, nights, and weekends, emphasizing coverages for closing shifts and busy weekend periods. As an ODM, the candidate will be responsible for overseeing daily store operations, managing a team of 3-6 employees, and ensuring the delivery of high-quality products and a delightful customer experience. This leadership role involves coaching, training, and performance management, fostering a productive and positive atmosphere, setting the tone with a can-do attitude, and driving operational efficiency.
In addition to on-duty managerial responsibilities, the role includes working as a Kitchen Team Member during non-ODM shifts, where the candidate contributes directly to the preparation and baking of treats according to company standards. This hybrid role suits individuals eager to develop leadership skills while being hands-on in a fast-paced kitchen and customer service environment. Compensation is competitive, with the ODM shifts paying $23 per hour and Kitchen Team shifts paying $20 per hour. Opportunities are abundant for career growth, including paid training, tenure-based raises, and chances for promotion within the company. The company culture supports work-life balance and employee well-being through benefits like paid time off, medical and dental insurance contributions, retirement savings plans with company matches, and more. This role is ideal for versatile, hands-on team members who thrive in dynamic environments and are ready to take on leadership challenges while supporting ongoing operations in the beloved Tiff's Treats stores.
Job Requirements
- Must be willing to work both delivery driver and kitchen shifts as needed throughout the week
- Must be available to work on busiest days of the year including Bosses' Day, Admin Pro Day, and Valentine's Day
- Ability to lift, carry, and grasp up to 50 lbs
- Ability to stand and walk constantly with limited breaks
- Ability to ascend and descend stairs while carrying up to 50 lbs
- Ability to perform tasks including stooping, lifting, pushing, pulling, kneeling up to 50 lbs
- Ability to bend, twist, and reach items up to 50 lbs
- Must manage multiple tasks effectively and safely as lone worker in the store
- Ability to execute all cleaning procedures for commercial kitchen environment
- Ability to follow visual, audible, written, and verbal instructions in a loud and busy kitchen environment
- Ability to clearly hear and speak over the telephone
- Ability to perform computer work in a stationary position for extended periods
Job Qualifications
- Minimum of 6 months of leadership and/or management experience in a fast-paced environment
- Ability to work flexible hours including day, night, weekend, and peak business days
- Strong communication and interpersonal skills
- Experience in food service or retail is preferred
- Demonstrated ability to lead and motivate a team
Job Duties
- Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth store operations
- Oversee, train, and evaluate the work of 3-6 employees per shift, fostering a productive and positive work environment
- Manage daily operations, including product preparation, sales, inventory, and service to ensure a seamless guest experience
- Execute opening and closing procedures, complete daily paperwork, and conduct inventory checks to maintain accuracy
- Optimize delivery efficiency by routing orders to maximize speed and delivery business
- Maintain a positive, can-do attitude, setting the tone for the team and leading by example in every role
- Assist with front-of-house tasks, including greeting customers, taking orders, handling transactions, and ensuring order accuracy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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