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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Papa John's is a renowned American pizza restaurant franchise known for being the fourth largest pizza delivery chain in the United States. Headquartered in Jeffersontown, Kentucky, a suburb of Louisville, this company has been delivering quality pizzas for over 30 years. With a passionate team committed to perfection and innovation, Papa John's consistently strives to create new products and recipes that enhance customer satisfaction and loyalty. The company values its reputation for quality, customer service, and operational excellence, making it a leader in the fast-food pizza industry.
The Store Manager role at Papa John's is crucial for maintaining high... Show More
The Store Manager role at Papa John's is crucial for maintaining high... Show More
Job Requirements
- High school diploma or GED
- Successful and stable employment history
- Must be 18 years of age or older
- Must have reliable transportation
- Ability to work long hours including nights, weekends, and emergencies
- Ability to perform all job duties including pizza delivery
- Ability to lead a team independently
- Capable of operating phones, computers, fax machines, and copiers
- Physical ability to stand for prolonged periods, use fine finger dexterity, bend, twist, crouch, kneel, and lift and move heavy objects up to 50 pounds
- Employment contingent on background check
Job Qualifications
- High school diploma or GED
- Successful and stable employment history
- Cash management skills
- Ability to follow established guidelines and procedures
- Strong customer service orientation
- Ability to train and lead team members
- Effective communication skills
- Problem-solving and initiative
- Teamwork and relationship management skills
- Physical ability to perform required duties including lifting up to 50 pounds
- Ability to work flexible hours including nights and weekends
- Bilingual skills in certain markets
Job Duties
- Supervise shifts and work areas in the restaurant to ensure high quality products and customer service are delivered
- Manage operations including execution of all company policies, procedures, programs, and systems
- Ensure compliance with all federal, state, and local laws and ethical business practices
- Respond professionally and promptly to customer concerns or issues
- Solicit and share customer feedback to improve restaurant operations and build brand loyalty
- Communicate, train, and promote quality standards to team members
- Maintain adequate shift staffing levels according to projected sales
- Properly train and coach team members to exceed customer expectations and improve performance
- Build an atmosphere of teamwork and energy
- Contribute to sales goals by providing prompt and friendly customer service
- Execute cash management duties and utilize the FOCUS system
- Manage inventory levels to minimize loss
- Ensure the restaurant is clean, safe, organized, and complies with safety and security standards
- Lead the team independently during shifts
- Operate phones, computers, fax machines, and copiers as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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