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Shift Leader / Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

Discounted donuts
Discounted coffee
Flexible Schedule
Competitive wages
education discount
401k Retirement Plan
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Recognition bonus

Job Description

Dunkin' is the world leader in baked goods and coffee, renowned for delivering quality beverages and delicious food items that fuel millions of people every day across America. Known for its classic coffee, donuts, and a wide range of breakfast items, Dunkin' has created a strong brand that resonates deeply with its customers, ensuring they start their day right. This particular Dunkin' restaurant operates as an independently owned and operated franchise under DD Franchising LLC. This franchise model empowers local business owners to manage their stores with a strong emphasis on customer satisfaction, team support, and community involvement. Working at... Show More

Job Requirements

  • Provide excellent guest satisfaction, service speed, and product quality
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Works well in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or retail helpful but not required
  • Strong leadership and communication skills
  • Ability to work well in a fast-paced team environment
  • Passion for customer service and results
  • Basic math and cash handling skills
  • Multilingual abilities (Spanish, Portuguese) are a plus

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist management team in providing team member support and coaching
  • Ensure tasks are completed effectively during shifts
  • Maintain excellent guest satisfaction, service speed, and product quality
  • Enforce safety and sanitation standards
  • Anticipate and exceed guests' needs
  • Foster a positive and collaborative team environment

Job Qualifications

Experience

No experience required

Job Location

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