Job Overview
Employment Type
Full-time
Benefits
discounted donuts and coffee
Team-oriented environment
Flexible Schedule - full time or part time available
Competitive wages
best in class training and continuous learning
Advancement and management opportunities
education discount through Southern New Hampshire University
401k retirement plan for qualified employees
Paid vacation for qualified employees
Medical, dental, vision insurance for qualified employees
recognition bonus incentive and contests
Slip resistant shoe program
community and charitable involvement
Job Description
Dunkin' is a renowned and beloved brand in the quick-service restaurant industry, recognized nationwide for serving high-quality coffee, donuts, and other breakfast items. As an iconic part of American culture, Dunkin' has built a loyal customer base by delivering exceptional products and an outstanding customer experience. With a focus on convenience, quality, and community, Dunkin' operates numerous locations across the country, making it a go-to choice for millions of people every day who rely on their fast and friendly service to kickstart their mornings or enjoy a quick snack during the day. Dunkin' prides itself on fostering a team-oriented environment... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including weekends and holidays
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Ability to lead a team effectively
- Willingness to learn and participate in training
- Must be able to stand and move for extended periods
- Prior experience at competitor brands or in food service helpful but not required
Job Qualifications
- High school diploma or equivalent
- Prior experience in fast food or customer service preferred but not required
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Basic knowledge of safety and sanitation standards
- Multilingual abilities such as Spanish or Portuguese are a plus
- Competency in handling multiple tasks in a fast-paced environment
Job Duties
- Provide excellent guest satisfaction, service speed, and product quality
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
- Work well in a team environment
- Supervise restaurant operations on a shift-by-shift basis
- Assist management team in providing team member support and coaching
Job Location
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