Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

employee discount
flexible schedule
career growth
Immediate pay access
hourly wage
tip share
Fun environment

Job Description

Marco's Pizza is a renowned fast-casual pizza restaurant chain dedicated to delivering quality, fresh, and flavorful pizzas to customers across the United States. Founded with a passion for pizza-making, Marco's Pizza has grown into a respected name in the food industry, known for its commitment to exceptional service, delicious recipes, and a welcoming atmosphere. The company prides itself on fostering a fun, fast-paced work environment where employees are valued and given opportunities to grow their careers within the foodservice industry.

As a Shift Lead at Marco's Pizza, you will play a central role in managing daily operations and leading a team to deliver top-notch customer experiences. This position is designed for enthusiastic individuals who are passionate about pizza and possess strong leadership skills. As a Shift Lead, you will inspire and motivate your team to perform their best, ensuring efficient and smooth operations during each shift. Your responsibilities include training new staff, maintaining high standards of cleanliness and food safety, handling customer interactions, and managing challenges to turn each customer experience into a positive one.

This role offers an hourly wage starting at $16.00 per hour, plus tips, with pay rates based on experience, ability to learn, and performance speed. The job is part-time and offers a flexible schedule including days and evenings, weekends, with the business closed on Thanksgiving Day and Christmas Day. Marco's Pizza provides an employee discount of 50% off pizza, encouraging staff to enjoy their products. Furthermore, the company supports its team members' financial wellness through immediate access to earned wages via ZayZoon's Earned Wage Access program.

Working as a Shift Lead at Marco's Pizza means being part of a dynamic team where you can display your leadership talents and contribute to a positive and creative workplace culture. You will oversee on-site operations, assist with large order preparations, delivery, and sales at off-site locations, and play an active role in customer service functions including order taking and payment processing. This role requires you to handle physical demands such as repetitive motions, frequent walking, standing for extended periods, and lifting up to 50 pounds, with occasional heavier lifting.

Marco's Pizza is committed to equal opportunity employment and fosters a workplace environment where diversity, equity, and inclusion are prioritized. This role is perfect for candidates who thrive in an accountable culture and enjoy leading a team to exceed expectations while engaging actively with customers and colleagues alike. By joining Marco's Pizza as a Shift Lead, you will have the opportunity to develop your leadership career within a vibrant, customer-focused setting that celebrates teamwork and culinary passion.

Job Requirements

  • At least 18 years of age or older
  • at least 6 months experience in the specific industry
  • ability to perform repetitive movements with hands, arms, and feet
  • stand for extended periods
  • walk frequently
  • bend, twist, reach overhead, kneel, push, pull, and lift up to 50 pounds, with occasional lifting over 50 pounds

Job Qualifications

  • Previous leadership experience, preferably in the food industry
  • excellent communication skills and a knack for problem-solving
  • flexibility to work evenings, weekends, and holidays
  • knowledge of food safety regulations
  • a positive attitude and a passion for pizza
  • at least 18 years of age or older
  • at least 6 months experience in the specific industry

Job Duties

  • Inspire and motivate your team to deliver top-notch service
  • keep operations running smoothly during your shift
  • train and coach team members to greatness
  • maintain cleanliness and uphold food safety standards
  • turn customer challenges into opportunities for delight
  • maintain a positive and creative environment
  • interact with customers, take orders, and process payments
  • assist with large order prep, delivery, set up, and sales at off-site locations

Job Criteria

Experience

Mid Level (3-7 years)


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