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Papa John's logo

Shift Leader

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
flexible schedules
Career development opportunities

Job Description

Papa John's is a leading pizza delivery and takeout restaurant chain committed to providing high-quality, delicious products and exceptional customer service. Established over three decades ago, Papa John's has grown into a recognizable name in the fast-food industry with locations across numerous states and countries. The company prides itself on using quality ingredients and innovative recipes to ensure customer satisfaction and maintain its reputation for excellence. As a popular dining option specializing in pizzas, sides, and desserts, Papa John's focuses on consistency, speed, and customer-centric service to deliver a superior dining experience.

The Shift Leader role at Pap... Show More

Job Requirements

  • must be 18 years of age or older
  • ability to work long hours including nights and weekends
  • ability to work scheduled and unscheduled shifts
  • knowledge of food safety and handling procedures
  • ability to manage and prioritize tasks effectively
  • physical capability to perform duties including standing for extended periods
  • commitment to customer service and team collaboration

Job Qualifications

  • high school diploma or GED preferred
  • prior restaurant shift lead experience preferred
  • Serv-Safe or local/state food service certification preferred
  • successful and stable employment history
  • strong communication and leadership skills
  • ability to perform job duties of all restaurant positions

Job Duties

  • supervise shifts and work areas to ensure quality and efficiency
  • adhere to guidelines and expectations for each station including dough management and portioning
  • perform assigned work station duties ensuring product quality and preparation procedures
  • address customer needs and minimize complaints
  • maintain product quality, customer service, and performance standards
  • execute cash management and inventory control duties
  • provide immediate feedback and correct operational problems

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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