Shift Leader

Sweetgreen is a leading plant-forward food company committed to crafting healthier communities by connecting people with real, wholesome food. Founded with a vision for a healthier tomorrow, Sweetgreen has grown into a vibrant restaurant chain focused on sustainability, transparency, and nourishing ingredients. As the company expands from its restaurant locations to its support centers, Sweetgreen fosters a dynamic, inclusive work environment dedicated to personal and professional growth. The company emphasizes equal opportunity employment and diversity, promoting an accepting atmosphere for employees regardless of gender identity, race, age, disability, or veteran status. Sweetgreen also actively complies with employment eligibility policies such as E-Verify and provides reasonable accommodations as needed.

The Shift Leader plays a crucial role in upholding Sweetgreen’s mission by supporting daily restaurant operations and leading teams to deliver exceptional service. This leadership position requires a hands-on approach to commanding various stations during shifts, especially in peak times or when staffing is limited. The Shift Leader is responsible for mentoring and fostering a positive team culture that aligns with Sweetgreen’s values, creating an upbeat, welcoming environment for guests and employees alike. In addition to operational management, the Shift Leader oversees order accuracy, enforces food safety protocols to prevent cross-contamination and allergy risks, and ensures compliance with safety and policy standards.

This role demands multitasking across several areas including line operations, technology tools, guest interactions, and team coordination. Clear and effective communication is critical, as Shift Leaders delegate responsibilities, solve problems in real time, and maintain alignment between the team’s efforts and customer expectations. Emotional regulation and professionalism are key during high-pressure situations to maintain a calm and efficient atmosphere.

The position also involves executing the full spectrum of Kitchen Lead duties, emphasizing leadership continuity and operational excellence. Prospective candidates who bring proven leadership experience, strong problem-solving skills, and the capacity to handle fast-paced environments will thrive in this role. Sweetgreen prefers candidates with certifications such as Food Handler or ServSafe but values effective mentorship and organizational skills highly.

This is a part-time or full-time opportunity requiring a minimum commitment of 30 hours per week, with pay competitive in the restaurant industry and opportunities for wage increases tied to skill development. Benefits include tips where applicable, medical, dental, and vision plans for eligible team members, paid vacation and wellness time, parental leave, 401k options, free quality meals during shifts, and access to Sweetgreen’s exclusive merchandise marketplace. Joining Sweetgreen means contributing to a movement that nurtures both individual career growth and a healthier planet, making it an inspiring place to work for those passionate about food, community, and sustainability.