Shift Leader

Sweetgreen is a fast-casual restaurant chain committed to a plant-forward menu and fostering healthier communities by connecting people to real, wholesome food. Founded with the vision of creating a healthier future, Sweetgreen has grown into a thriving food company focused not only on nourishing customers but also on cultivating sustainable practices and inclusive experiences. The company is known for its innovative approach to healthy eating and its dedication to employee growth and development, offering diverse opportunities for personal and professional advancement. Sweetgreen embraces equality, diversity, and inclusion, providing equal employment opportunities regardless of gender, race, age, religion, disability, or military status. Their comprehensive participation in the federal E-Verify program ensures compliance with employment eligibility requirements, affirming commitment to lawful hiring practices and workforce diversity.

Sweetgreen is currently seeking a dedicated Shift Leader to support daily restaurant operations and embody the company’s mission to build healthier communities through fresh, real food. This role is pivotal in maintaining an inclusive and positive work environment where team members feel valued and guests receive exceptional service. Shift Leaders act as on-the-ground managers, stepping into any position as needed during shifts, especially during peak periods or when staffing is limited. They play a crucial role in coordinating tasks, supervising team members, and ensuring operational excellence across all areas of the restaurant.

As a Shift Leader at Sweetgreen, you will be responsible for leading by example in customer service, food safety, and team communication. You will personally handle customer concerns, particularly assisting those with allergies by building orders carefully to prevent cross-contamination. Your role includes multitasking across various duties, from overseeing line operations and managing tech tools to facilitating guest interactions, all while maintaining clear and effective communication with the team. Your keen attention to detail will ensure food quality, order accuracy, adherence to safety protocols, and accurate digital reporting.

Beyond these operational tasks, you will enforce food safety procedures rigorously and ensure the team complies with all restaurant policies, cultivating an environment that is safe for both guests and staff. Emotional regulation is critical, as this role requires staying calm and professional during high-pressure or high-volume situations. Additionally, you will perform any essential duties of the Kitchen Lead, which includes all core Team Member responsibilities. This leadership position demands proven ability to support and mentor employees, promote a positive workplace culture, and confidently make decisions under pressure.

Sweetgreen values candidates with at least one year of leadership or supervisory experience in fast-paced settings such as restaurants, retail, or hospitality. Food Handler or ServSafe certification is preferred but not mandatory. The position requires the ability to communicate effectively in the primary language of the work location and the flexibility to work a minimum of 30 hours per week. Applicants must be at least 18 years old and authorized to work in the United States.

Working at Sweetgreen comes with competitive wages, including opportunities for raises based on skill development, and a comprehensive benefits package. These benefits may include medical, dental, and vision insurance options for both part-time and full-time employees, paid vacation, wellness time, parental leave, and a 401k retirement plan. Employees also enjoy free, healthy meals during shifts and the chance to access the company’s SG Swag Marketplace for exclusive Sweetgreen gear. This role presents a meaningful opportunity to contribute to a company that prioritizes health, sustainability, and community while advancing your career in the dynamic food service industry.