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Shift Leader

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Paid Time Off
employee discount
flexible schedule
performance bonuses
Health Insurance
Dental Insurance

Job Description

The company is a well-established restaurant located at 5080 Riverside Drive, Suite 1600, Macon, GA 31210. This location operates under an independent franchise owner, providing unique benefits that may vary by location and emphasizing a community-driven approach to delivering exceptional dining experiences. With an hourly wage range of $16.00 to $18.00, this opportunity invites dedicated professionals to become part of a dynamic restaurant environment that values operational excellence, teamwork, and quality customer service.

The Shift Leader role is a critical position within the restaurant's management team, operating under the supervision of the General Manager and Assistant Managers. This role enta... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant operations
  • knowledge of safe food handling procedures
  • ability to stand and walk for 100 percent of shift
  • ability to lift and carry up to 70lbs
  • ability to work in hot and damp environments
  • strong communication skills
  • ability to use kitchen tools and equipment safely

Job Qualifications

  • High school diploma or equivalent
  • prior experience in restaurant operations or management preferred
  • strong leadership and team-building skills
  • excellent communication and interpersonal abilities
  • knowledge of food safety standards and sanitary regulations
  • ability to multitask effectively in a fast-paced environment
  • basic math and cash handling skills

Job Duties

  • Support all restaurant operations and conditions to ensure the quality of the product and customer service
  • role model and hold team members accountable to operational and quality standards
  • assign duties and responsibilities to team members based upon work requirements
  • understand and practice safe food handling procedures to always ensure compliance with local health standards and Steritech readiness
  • administer kitchen set up by creating prep sheets and station and cleaning duties
  • foster open communication between team members and management
  • interview job candidates and oversee training of hourly team members
  • train, retain, and develop team members to take on larger roles
  • communicate with team members, guests, vendors and Hielan personnel for various needs
  • follow operational systems, such as manager timeline and performing quality line checks
  • assist management in monitoring food and beverage preparation, receiving and storage
  • attend manager and certified trainer meetings
  • drive business results by utilizing Chili's systems to effectively control costs
  • drive guest engagement within the four walls of the restaurant and rectify guest complaints
  • perform basic register functions including voids, comps, discounts, and other table maintenance
  • when needed, may perform the duties of a food server, expediter, line cook, busser, or food runner

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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