Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $21.18
Work Schedule
Standard Hours
Benefits
Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Shift Meals
Job Description
Sweetgreen is a pioneering plant-forward food company dedicated to creating a healthier tomorrow by connecting people to real, nutritious food. Founded with the mission to build healthier communities, Sweetgreen combines sustainable sourcing, innovative technology, and an inclusive culture to revolutionize the restaurant experience. Known for its vibrant atmosphere and commitment to wellness, Sweetgreen offers fresh, seasonal salads and bowls crafted from locally sourced ingredients. The company values diversity, equality, and fostering a positive work environment where every team member can thrive and grow alongside the brand's expansion. Sweetgreen’s ongoing growth is fueled by its dedication to sustainability and its vision to make health accessible through real food for everyone.
The Shift Leader role at Sweetgreen is a dynamic and pivotal leadership position within the restaurant team that ensures smooth day-to-day operations. As a Shift Leader, you will be the driving force behind the team’s success on every shift, embodying the company’s core values and cultivating an upbeat, inclusive atmosphere. This role demands strong multitasking abilities, exemplary communication skills, and an unwavering commitment to food safety and customer satisfaction. You will step into any station as needed, especially during high-demand periods, lead customer service efforts, and ensure all operational and safety protocols are met with meticulous attention to detail.
A successful Shift Leader at Sweetgreen balances managing team member performance, mentoring colleagues, and delivering exceptional guest experiences while maintaining operational standards in a fast-paced environment. You will use your leadership skills to delegate tasks clearly, solve problems in real time, and maintain alignment between team and customer needs. This role often acts as a bridge between the team and management, requiring emotional regulation and professionalism during high-pressure situations.
Sweetgreen offers competitive wages with opportunities for raises as you learn new skills, as well as tips based on location and role. Medical, dental, and vision plans are available, along with benefits like paid vacation, wellness time, and paid parental leave for eligible employees. Team members enjoy free nutritious meals during shifts and access to a company swag marketplace. This position typically requires a minimum commitment of 30 hours per week and candidates must be at least 18 years of age and authorized to work in the United States. Food Handler or ServSafe certification is preferred but not mandatory.
Joining Sweetgreen means becoming part of a forward-thinking company that prioritizes community, sustainability, and personal development. This role provides an opportunity to hone leadership skills in a fast-paced food service environment, mentor a diverse team, and contribute to a meaningful mission of building healthier communities through food. Sweetgreen is committed to equal employment opportunities and encourages applicants of all backgrounds to apply, creating a welcoming and supportive workplace where everyone can grow their own future while positively impacting the planet.
The Shift Leader role at Sweetgreen is a dynamic and pivotal leadership position within the restaurant team that ensures smooth day-to-day operations. As a Shift Leader, you will be the driving force behind the team’s success on every shift, embodying the company’s core values and cultivating an upbeat, inclusive atmosphere. This role demands strong multitasking abilities, exemplary communication skills, and an unwavering commitment to food safety and customer satisfaction. You will step into any station as needed, especially during high-demand periods, lead customer service efforts, and ensure all operational and safety protocols are met with meticulous attention to detail.
A successful Shift Leader at Sweetgreen balances managing team member performance, mentoring colleagues, and delivering exceptional guest experiences while maintaining operational standards in a fast-paced environment. You will use your leadership skills to delegate tasks clearly, solve problems in real time, and maintain alignment between team and customer needs. This role often acts as a bridge between the team and management, requiring emotional regulation and professionalism during high-pressure situations.
Sweetgreen offers competitive wages with opportunities for raises as you learn new skills, as well as tips based on location and role. Medical, dental, and vision plans are available, along with benefits like paid vacation, wellness time, and paid parental leave for eligible employees. Team members enjoy free nutritious meals during shifts and access to a company swag marketplace. This position typically requires a minimum commitment of 30 hours per week and candidates must be at least 18 years of age and authorized to work in the United States. Food Handler or ServSafe certification is preferred but not mandatory.
Joining Sweetgreen means becoming part of a forward-thinking company that prioritizes community, sustainability, and personal development. This role provides an opportunity to hone leadership skills in a fast-paced food service environment, mentor a diverse team, and contribute to a meaningful mission of building healthier communities through food. Sweetgreen is committed to equal employment opportunities and encourages applicants of all backgrounds to apply, creating a welcoming and supportive workplace where everyone can grow their own future while positively impacting the planet.
Job Requirements
- Meet all minimum requirements of the Kitchen Lead role including those of Team Members
- 1+ year of experience in a Shift Leader or Supervisor role
- Experience in fast-paced environments - restaurant retail or hospitality
- Ability to coordinate multiple tasks while maintaining operational standards
- Ability to speak read write and understand the primary language(s) of the work location
- Must be able to work at least 30 hours per week
- Must be 18 years of age or older
- Must be authorized to work in the United States
Job Qualifications
- Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
- Excellent communicator who fosters positive team culture mentors employees and delivers exceptional guest experiences
- Highly organized reliable multitasker with experience in scheduling coaching and performance oversight
- Food Handler or ServSafe certification preferred
Job Duties
- Step into any station at any point in the shift as needed especially during peak hours callouts or understaffed shifts
- First-level handling of customer concerns personally helping customers with allergies and building orders to ensure no allergy cross-contamination
- Oversee multiple tasks and systems simultaneously including line operations tech tools and guest interactions
- Use clear verbal communication to delegate tasks problem-solve in real time and align team and customer needs
- Monitor food quality order accuracy safety protocols and digital reporting
- Enforce food safety procedures prevent cross-contamination and maintain allergen awareness
- Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
- Stay calm and professional in high-pressure or high-volume situations
- Perform all essential functions as written in the Kitchen Lead role including all Team Member functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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