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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $23.61
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Work Schedule

Standard Hours
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Benefits

tips (Subject to location and role)
Competitive wages (with raises for learning new skills)
Medical plan options for part-time and full-time team members
Dental plan options for part-time and full-time team members
vision plan options for part-time and full-time team members
Paid vacation
Paid wellness time
Paid parental leave
401k
Free healthy and delicious shift meals
Access to SG Swag Marketplace

Job Description

Sweetgreen is a dynamic plant-forward food company focused on promoting healthier communities by connecting people to real, wholesome food. With a strong commitment to sustainability and social responsibility, Sweetgreen is rapidly becoming a leader in the fast-casual dining industry, known for its fresh, delicious, and healthy menu options. The company is dedicated to fostering an inclusive and supportive work culture where employees are valued and have numerous opportunities for growth and development. Sweetgreen operates numerous locations across the United States and continuously seeks passionate team members who are aligned with its mission to make food that is better for people... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills
  • Ability to make confident decisions under pressure
  • Excellent communication skills to foster positive team culture
  • Experience mentoring employees and delivering exceptional guest experiences
  • Highly organized and reliable multitasker
  • Experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
  • Handle customer concerns as first-level support, including allergy-sensitive orders to prevent cross-contamination
  • Oversee multiple tasks and systems simultaneously such as line operations, tech tools, and guest interactions
  • Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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