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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.59
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Meals

Job Description

Sweetgreen is a plant-forward food company dedicated to building a healthier tomorrow by connecting people to real, wholesome food. Founded on the principles of sustainability, community, and wellness, Sweetgreen has rapidly grown into a beloved fast-casual restaurant chain known for its commitment to fresh, health-conscious ingredients and environmentally responsible practices. The company's mission is not only to nourish individuals but to positively impact the planet by supporting sustainable agriculture and promoting healthier eating habits.

Sweetgreen fosters an inclusive work culture that values diversity and strives to create a welcoming atmosphere for both its team members and guests. T... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communicator who fosters positive team culture mentors employees and delivers exceptional guest experiences
  • Highly organized reliable multitasker with experience in scheduling coaching and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed especially during peak hours callouts or understaffed shifts
  • First-level handling of customer concerns personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination
  • Oversee multiple tasks and systems simultaneously including line operations tech tools and guest interactions
  • Use clear verbal communication to delegate tasks problem-solve in real time and align team and customer needs
  • Monitor food quality order accuracy safety protocols and digital reporting
  • Enforce food safety procedures prevent cross-contamination and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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