Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $20.59
Work Schedule
Standard Hours
Benefits
Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Meals
Job Description
Sweetgreen is a plant-forward food company dedicated to building a healthier tomorrow by connecting people to real, wholesome food. Founded on the principles of sustainability, community, and wellness, Sweetgreen has rapidly grown into a beloved fast-casual restaurant chain known for its commitment to fresh, health-conscious ingredients and environmentally responsible practices. The company's mission is not only to nourish individuals but to positively impact the planet by supporting sustainable agriculture and promoting healthier eating habits.
Sweetgreen fosters an inclusive work culture that values diversity and strives to create a welcoming atmosphere for both its team members and guests. The company is committed to equal opportunity employment and supports a diverse team regardless of gender, race, religion, age, or other protected factors. With a vision to grow the future of food and community health, Sweetgreen invests in the personal and professional development of its employees, offering a dynamic environment where individuals can thrive and contribute meaningfully.
The role of Shift Leader at Sweetgreen is integral to the daily success and smooth operation of each restaurant location. As a Shift Leader, you will take on a leadership role that blends operational management with team mentoring and customer service excellence. This is a part-time to full-time position requiring at least 30 hours per week, suitable for candidates who are motivated, personable, and eager to support both the team and the customer experience in a fast-paced environment. Salary and benefits include competitive wages with the potential for raises based on skill development, as well as access to medical, dental, and vision plans for qualified employees.
In this position, you will support various restaurant operations by stepping into different roles as needed, especially during busy or understaffed shifts. Your responsibilities will include first-level customer service, with particular attention to accommodating customers with special dietary needs or allergies to ensure safe food preparation without cross-contamination risks. You will multitask efficiently, overseeing kitchen line operations, handling guest interactions, and utilizing tech tools that support restaurant functions. Clear and effective communication is essential to delegate tasks, solve problems, and align team efforts toward delivering excellent service. Additionally, maintaining food safety and quality standards is a critical part of your duties, along with enforcing policies that promote a safe and welcoming environment for everyone. This role demands emotional resilience and professionalism, especially in high-pressure or high-volume situations.
The Shift Leader will also perform essential functions typical of a Kitchen Lead, which includes coaching team members, scheduling, and contributing to a positive team culture. This position offers a unique opportunity for those seeking leadership experience in the hospitality industry, preferring candidates with prior supervisory experience and certifications such as Food Handler or ServSafe.
Sweetgreen fosters an inclusive work culture that values diversity and strives to create a welcoming atmosphere for both its team members and guests. The company is committed to equal opportunity employment and supports a diverse team regardless of gender, race, religion, age, or other protected factors. With a vision to grow the future of food and community health, Sweetgreen invests in the personal and professional development of its employees, offering a dynamic environment where individuals can thrive and contribute meaningfully.
The role of Shift Leader at Sweetgreen is integral to the daily success and smooth operation of each restaurant location. As a Shift Leader, you will take on a leadership role that blends operational management with team mentoring and customer service excellence. This is a part-time to full-time position requiring at least 30 hours per week, suitable for candidates who are motivated, personable, and eager to support both the team and the customer experience in a fast-paced environment. Salary and benefits include competitive wages with the potential for raises based on skill development, as well as access to medical, dental, and vision plans for qualified employees.
In this position, you will support various restaurant operations by stepping into different roles as needed, especially during busy or understaffed shifts. Your responsibilities will include first-level customer service, with particular attention to accommodating customers with special dietary needs or allergies to ensure safe food preparation without cross-contamination risks. You will multitask efficiently, overseeing kitchen line operations, handling guest interactions, and utilizing tech tools that support restaurant functions. Clear and effective communication is essential to delegate tasks, solve problems, and align team efforts toward delivering excellent service. Additionally, maintaining food safety and quality standards is a critical part of your duties, along with enforcing policies that promote a safe and welcoming environment for everyone. This role demands emotional resilience and professionalism, especially in high-pressure or high-volume situations.
The Shift Leader will also perform essential functions typical of a Kitchen Lead, which includes coaching team members, scheduling, and contributing to a positive team culture. This position offers a unique opportunity for those seeking leadership experience in the hospitality industry, preferring candidates with prior supervisory experience and certifications such as Food Handler or ServSafe.
Job Requirements
- Meet all minimum requirements of the Kitchen Lead role including those of Team Members
- 1+ year of experience in a Shift Leader or Supervisor role
- Experience in fast-paced environments restaurant retail or hospitality
- Ability to coordinate multiple tasks while maintaining operational standards
- Ability to speak read write and understand the primary language(s) of the work location
- Must be able to work at least 30 hours per week
- Must be 18 years of age or older
- Must be authorized to work in the United States
Job Qualifications
- Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
- Excellent communicator who fosters positive team culture mentors employees and delivers exceptional guest experiences
- Highly organized reliable multitasker with experience in scheduling coaching and performance oversight
- Food Handler or ServSafe certification preferred
Job Duties
- Step into any station at any point in the shift as needed especially during peak hours callouts or understaffed shifts
- First-level handling of customer concerns personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination
- Oversee multiple tasks and systems simultaneously including line operations tech tools and guest interactions
- Use clear verbal communication to delegate tasks problem-solve in real time and align team and customer needs
- Monitor food quality order accuracy safety protocols and digital reporting
- Enforce food safety procedures prevent cross-contamination and maintain allergen awareness
- Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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