Shift Leader

Captain D's is a well-established restaurant brand known for its commitment to quality food and exceptional customer service. Founded with the vision of providing a warm and welcoming seafood dining experience, Captain D's has grown into a renowned fast-casual restaurant chain specializing in fresh, flavorful seafood dishes. With a strong emphasis on community involvement and employee growth, Captain D's prides itself on creating a supportive and dynamic workplace where employees are empowered to succeed and thrive. The company culture is built around the core belief that our people are everything, recognizing that when team members are motivated and well-supported, they deliver outstanding guest experiences that keep customers returning.

The role of Shift Leader at Captain D’s is a pivotal position within the restaurant. As a Shift Leader, you are the face of the brand during your shift, responsible for leading the team with enthusiasm and professionalism. This position offers a hands-on leadership experience where you will oversee daily operations, ensure excellent guest service, and maintain high standards of food quality and safety. The Shift Leader plays a critical role in fostering a positive team environment, supporting staff development, and driving operational success. This role is ideal for someone who is driven, guest-focused, and eager to grow into a leadership position within a fast-paced, team-oriented setting.

Captain D’s offers competitive pay starting at $12.50 per hour, along with a range of benefits designed to support employees both professionally and personally. These benefits include quarterly bonuses for performance, paid vacation and sick time, free meals during shifts, and comprehensive health insurance options including medical, dental, and vision coverage. Additional benefits such as low-cost prescription medications, an employee assistance program, free legal assistance through Rocket Lawyer, referral bonuses, and access to exclusive local deals through PerkSpot Savings contribute to a comprehensive and supportive benefits package. Captain D’s invests in its team members with paid training and professional development opportunities, emphasizing leadership growth with many senior leaders beginning their careers as managers at Captain D’s.

The Shift Leader is expected to model exceptional customer service, lead by example, and create a welcoming environment for guests and employees alike. This role requires strong communication skills, the ability to manage a diverse team, and the ability to thrive in a fast-paced environment. The Shift Leader is also responsible for ensuring compliance with health and safety standards, managing inventory, and handling customer concerns efficiently and professionally. With a focus on growth, Captain D’s encourages Shift Leaders who demonstrate drive and ambition to advance within the company, with over 75% of General Managers promoted from within the organization.

This opportunity is ideal for individuals who enjoy working with others, are motivated to learn and develop as leaders, and want to make a tangible impact on the guest experience. Captain D’s offers a dynamic work environment with variable days and hours, including weekends, evenings, and holidays. The company embraces diversity and inclusion, celebrating different perspectives and fostering a workplace where everyone is valued. Joining Captain D’s as a Shift Leader means becoming part of a vibrant team dedicated to excellence and personal growth in the restaurant industry.