Shift Leader

Opa-locka, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Benefits

Weekly paychecks

Flexible Hours

Free Pizza on your first shift and continuing Discount of 50% OFF

Direct deposit and debit cards

training and recognition programs

competitive compensation

Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position

Job Description

Papa John's is a highly recognized and reputable pizza restaurant chain known for its commitment to providing high quality pizza products and excellent customer service. As a leading player in the food and beverage industry, Papa John's has built a reputation for using fresh ingredients and maintaining a customer-centric approach that emphasizes consistency and quality. The company operates numerous restaurant locations that offer both dine-in and delivery options, making it a popular choice among pizza lovers. The work environment is fast paced and dynamic, ideal for individuals who thrive in a team setting and who value efficiency and precision. Papa John's also places significant emphasis on adhering to health and safety regulations while upholding ethical business practices across all its locations.

The role of Shift Leader at Papa John's is designed for individuals who are passionate about overseeing restaurant operations and ensuring smooth shift management. This position involves supervising shifts or specific work areas within the restaurant to guarantee that high quality products and superior customer service are continuously delivered. The Shift Leader is responsible for a variety of operational tasks including enforcing company policies, procedures, and programs, as well as ensuring compliance with all relevant federal, state, and local laws. This role is critical in maintaining the profitability of the restaurant by managing labor and food costs, overseeing food preparation processes, and delivering consistent customer satisfaction.

Shift Leaders are expected to be role models who exemplify the company's core values and demonstrate a positive and adaptable attitude. They are entrusted with maintaining product quality standards by ensuring proper portioning, food safety, and adherence to all preparation guidelines. Additionally, this position involves providing immediate feedback to team members, managing adequate staffing for each shift, and maintaining optimal restaurant cleanliness and operational performance. Utilizing the company’s FOCUS System, Shift Leaders contribute directly to profit goals by controlling costs and managing inventory levels effectively. This role also includes cash handling responsibilities and requires excellent communication and organizational skills to lead the team effectively.

Overall, the Shift Leader position at Papa John's offers an excellent opportunity for individuals with prior restaurant leadership experience who are looking to advance their management skills in a thriving, fast-paced hospitality setting. The benefits package includes competitive compensation, flexible hours, weekly paychecks, and medical benefits, with a notable employee discount on pizza purchases. This role not only demands strong leadership and operational capabilities but also provides a supportive and engaging work environment that values training, recognition, and employee growth. It is an ideal job for candidates seeking long-term career advancement in the restaurant industry with an employer that values employee satisfaction and product excellence.

Job Requirements

High school diploma or GED preferred
Serv-Safe or local or state Food Service Certification preferred
previous restaurant shift lead experience preferred

Job Qualifications

Skills: Cash management
planning and organization
effective communication
Cash Management
Effective Communication
Planning & Organaization

Job Duties

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability
Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems
Ensure compliance with all federal, state and local laws and ethical business practices
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning
Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times
Consistently contributes to achieving the Company’s product goal
Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs
Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change
Ensures adequate shift coverage for restaurant
Provides immediate feedback and corrects problems when identified
Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System
Execute cash management duties
Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss