Shift Leader

Naf Naf was established in 2009 as a premium destination for fresh and authentic Middle Eastern cuisine, uniquely combining traditional flavors with a modern fast-casual dining experience. With over 35 locations across Delaware, Illinois, Minnesota, New Jersey, Ohio, Pennsylvania, and Wisconsin, Naf Naf has steadily expanded while maintaining a commitment to delivering quality food and exceptional service. The brand specializes in oven-baked pitas, hand-cut salads, freshly prepared sauces, and award-winning shawarma and falafel, resulting in a menu that delights customers with fresh ingredients and vibrant flavors.

Naf Naf’s fast-paced restaurant environment is designed to cater to guests looking for a quick, yet high-quality meal. The company culture emphasizes teamwork, growth, and career development, offering employees opportunities to learn new skills and advance within the organization. Naf Naf has received numerous industry accolades including recognition as a 2020 Top 100 Movers and Shakers by Fast Casual for three consecutive years, a Top Workplace by the Chicago Tribune in 2019, and inclusion in QSR Magazine’s Top 40 Hottest Start-Ups of 2018. The company was also named one of the Future 50 Restaurants by Restaurant Business in 2018.

As a Shift Leader at Naf Naf, you will play a crucial role in overseeing daily restaurant operations during your assigned shift, ensuring that all team members deliver excellent customer service and maintain food quality standards. This role demands strong leadership skills to train, develop, and coach staff, driving a team-focused atmosphere that thrives on collaboration and mutual respect. You will be responsible for preparing food accurately according to customer orders for dine-in, take-out, or catering, as well as holding the team accountable for cleanliness, safety, and compliance with all company policies and food safety regulations.

Effective communication is central to the Shift Leader role, as you will interact directly with customers to respond to their needs and ensure satisfaction. Additionally, administrative duties such as cash handling, task assignment, and completing shift-related paperwork will be essential parts of the position. The work environment is fast-paced and demands the ability to adapt quickly to varying customer volume levels while maintaining a calm and organized approach. Overall, the Shift Leader position offers an excellent opportunity for motivated individuals to build their careers in the restaurant industry while contributing to Naf Naf’s continued growth and success.