Shift Leader

Captain D's is a renowned seafood restaurant chain committed to delivering a memorable dining experience while fostering a culture that values and grows its team members. As a leader in the quick-service restaurant industry, Captain D's has built a reputation not only for quality meals but also for creating a work environment where employees are empowered and supported. The company believes that their people are everything; when the team thrives, so does the business. This philosophy is reflected in their dedication to employee development, inclusive culture, and a supportive, fast-paced work atmosphere. Captain D's offers competitive pay, comprehensive health benefits, paid training, and opportunities for professional development and leadership growth. With a focus on promoting from within, Captain D's provides a clear career path encouraging employees to grow from entry-level positions into management roles. Approximately 75% of General Managers have risen through the ranks, emphasizing Captain D's commitment to internal career advancement.

The role of Shift Leader at Captain D's is pivotal. As the face of the brand during your shift, you are responsible for leading the team, setting high standards for customer service, and ensuring that each guest has an exceptional dining experience. This position demands a guest-focused, approachable attitude and the ability to motivate and inspire a dynamic team within a fast-paced, team-driven environment. The Shift Leader oversees daily operations on the floor, managing staff, and driving performance to meet company goals. This role also includes responsibilities that affect guest satisfaction, from handling customer concerns with professionalism to maintaining a clean and safe work environment. Employees in this position benefit from paid training, leadership development opportunities, and participate in quarterly bonus programs that reward performance. The company offers a competitive hourly wage starting at $12.50 with additional incentives such as referral bonuses and perk discounts. Working conditions require flexibility, including availability on weekends, holidays, and evenings, aligning with a standard restaurant environment. Physical demands include standing, walking, bending, and occasionally lifting up to 50 pounds. Captain D's values a team-oriented mindset and seeks individuals who are driven to learn, grow, and lead successfully within an energetic workplace. This role is ideal for someone excited to develop their leadership skills within a company that supports career progression and a positive work culture.