Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Weekly paychecks
Flexible Hours
Free Pizza on your first shift and continuing Discount of 50% OFF
Direct deposit and debit cards
training and recognition programs
competitive compensation
Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position
Job Description
Papa John's is a globally recognized restaurant chain specializing in pizza delivery and carryout services. Founded in 1984, Papa John's has grown to become one of the leading pizza franchises known for its commitment to quality ingredients and exceptional customer service. The company operates thousands of locations worldwide, continually striving to deliver fresh, delicious products paired with a positive dining experience. As part of its ongoing dedication to operational excellence and customer satisfaction, Papa John's fosters a team-oriented work environment where employees have the opportunity to grow professionally and contribute meaningfully to the restaurant's success.
The Shift Leader role at Papa John's is a critical position that supports the smooth and profitable operation of a restaurant location. This role involves supervising shifts and managing work areas to ensure high-quality products and exceptional customer service are consistently delivered. The Shift Leader is responsible for applying company policies, procedures, and standards to maintain compliance with federal, state, and local regulations as well as ethical business practices. This position requires leadership skills to manage the team effectively during shifts, ensuring all operational goals and customer expectations are met or exceeded.
As a Shift Leader, you will oversee daily operations, manage employee shifts, and help maintain a clean and safe work environment. You will also play a key role in training team members, recognizing outstanding performance, and motivating staff to uphold company core values. Critical duties include managing product preparation stations to ensure proper portioning and product quality, handling cash management responsibilities, and maintaining inventory to minimize loss. Additionally, the Shift Leader actively contributes to profitability by adhering to set food and labor cost standards while providing exemplary customer service.
This role is ideal for someone who is organized, possesses strong communication skills, and has experience in the restaurant industry, particularly in a leadership or supervisory capacity. Candidates who have a High School diploma or GED, food safety certification such as Serv-Safe, and prior restaurant shift leader experience will find this role suitable to leverage their skills. The company offers competitive compensation along with benefits that may include medical coverage, paid vacation, and other incentives depending on hours worked and position.
Papa John's provides flexible scheduling with weekly paychecks and convenient payment options such as direct deposit and debit cards. Employees receive perks like free pizza on their first shift with ongoing discounts, training programs, and recognition for outstanding work. The energetic and supportive environment at Papa John's is perfect for individuals looking to advance their career in the food service industry while working with a respected international brand committed to quality and customer satisfaction.
The Shift Leader role at Papa John's is a critical position that supports the smooth and profitable operation of a restaurant location. This role involves supervising shifts and managing work areas to ensure high-quality products and exceptional customer service are consistently delivered. The Shift Leader is responsible for applying company policies, procedures, and standards to maintain compliance with federal, state, and local regulations as well as ethical business practices. This position requires leadership skills to manage the team effectively during shifts, ensuring all operational goals and customer expectations are met or exceeded.
As a Shift Leader, you will oversee daily operations, manage employee shifts, and help maintain a clean and safe work environment. You will also play a key role in training team members, recognizing outstanding performance, and motivating staff to uphold company core values. Critical duties include managing product preparation stations to ensure proper portioning and product quality, handling cash management responsibilities, and maintaining inventory to minimize loss. Additionally, the Shift Leader actively contributes to profitability by adhering to set food and labor cost standards while providing exemplary customer service.
This role is ideal for someone who is organized, possesses strong communication skills, and has experience in the restaurant industry, particularly in a leadership or supervisory capacity. Candidates who have a High School diploma or GED, food safety certification such as Serv-Safe, and prior restaurant shift leader experience will find this role suitable to leverage their skills. The company offers competitive compensation along with benefits that may include medical coverage, paid vacation, and other incentives depending on hours worked and position.
Papa John's provides flexible scheduling with weekly paychecks and convenient payment options such as direct deposit and debit cards. Employees receive perks like free pizza on their first shift with ongoing discounts, training programs, and recognition for outstanding work. The energetic and supportive environment at Papa John's is perfect for individuals looking to advance their career in the food service industry while working with a respected international brand committed to quality and customer satisfaction.
Job Requirements
- High school diploma or GED preferred
- Serv-Safe or local/state food service certification preferred
- Previous restaurant shift lead experience preferred
- Ability to manage cash and inventory
- Effective communication skills
- Strong planning and organizational abilities
Job Qualifications
- Skills: Cash management
- planning and organization
- effective communication
- Cash Management
- Effective Communication
- Planning & Organaization
Job Duties
- The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability
- Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems
- Ensure compliance with all federal, state and local laws and ethical business practices
- Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning
- Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times
- Consistently contributes to achieving the Company’s product goal
- Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs
- Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security
- Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change
- Ensures adequate shift coverage for restaurant
- Provides immediate feedback and corrects problems when identified
- Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management
- Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System
- Execute cash management duties
- Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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