Five Guys logo

Shift Leader - 4080

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain famous for its fresh, high-quality burgers and fries, operated in a clean and friendly environment. Established with a straightforward philosophy of delivering great food and a welcoming customer experience, Five Guys has grown into a beloved brand with a presence across multiple locations. The company prides itself on a work culture characterized by teamwork, respect, and a shared passion for the food served. Employees are encouraged to take ownership of their roles and contribute to upholding the high standards that make the dining experience exceptional. Five Guys offers competitive compensation and an inclusive environment that values diversity and equal opportunity employment. The company participates in eVerify and maintains a commitment to compliance and employee rights. Employment with Five Guys includes access to benefits and growth opportunities, making it an attractive choice for those seeking to start or advance a career in the restaurant industry.

The Shift Leader position at Five Guys is a critical leadership role responsible for guiding restaurant teams to consistently deliver outstanding customer service. This role serves as a stepping stone to management within the company and offers a starting pay of $18.00 per hour plus tips and bonuses. Shift Leaders lead by example, teaching crew members how to maintain Five Guys' high standards in food quality, safety, and customer service. The role is dynamic and fast-paced, requiring individuals who are passionate about food and can inspire others to provide an excellent dining experience. One unique aspect of this position is the Secret Shopper bonus program, which rewards teams for upholding the company’s standards in service and cleanliness, offering a tangible incentive for high performance.

Shift Leaders at Five Guys work in an energetic environment where teamwork and fun are essential parts of the daily experience. They are tasked with motivating their teams, managing shifts to ensure operational excellence, and maintaining a safe and welcoming atmosphere for both staff and customers. This position is ideal for self-starters who thrive in a collaborative setting and are committed to growing professionally within a respected and fast-growing company. Employees benefit from free meals during work, access to a 401(k) plan, and medical, dental, and vision insurance based on eligibility. Overall, this role offers comprehensive training, leadership development, and excellent opportunities for career advancement, making it perfect for individuals looking to build a rewarding career path in hospitality management.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights and weekends
  • Previous leadership experience preferred
  • Must be able to stand for extended periods
  • Good communication skills
  • Reliable and punctual
  • Able to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a fast-paced restaurant environment preferred
  • Strong leadership and communication skills
  • Ability to work in a team and motivate others
  • Knowledge of food safety standards
  • Problem-solving skills
  • Basic math and cash handling skills

Job Duties

  • Leading and motivating restaurant team members
  • Maintaining high standards of food quality and safety
  • Training crew members on operational procedures and customer service
  • Managing shift operations to ensure a smooth workflow
  • Participating in the Secret Shopper bonus program by upholding standards
  • Ensuring a clean, friendly, and safe environment
  • Handling customer inquiries and resolving issues

Job Criteria

Experience

Entry Level (1-2 years)


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