Five Guys logo

Shift Leader - 4072

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

competitive base pay
Tips
bonus
Free Meals
401(k)
Medical
Dental
Vision

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain specializing in high-quality burgers and fries, celebrated for its commitment to fresh ingredients and exceptional customer service. Established with the philosophy of providing great food in a clean, friendly environment, Five Guys has grown into a beloved brand with locations nationwide and internationally. The company prides itself on fostering a workplace culture that values ownership, teamwork, and fun, making it an ideal environment for those passionate about food and customer satisfaction. At Five Guys, every team member is encouraged to take pride in their work, contribute to the team’s success, and grow within the organization. As part of its commitment to excellence, Five Guys also participates in eVerify, ensuring a legal workforce and adherence to employment regulations. The company is dedicated to equal employment opportunity (EEO) and strives to increase the representation of women, people of color, veterans, and individuals with disabilities across all facets of the business.

The Shift Leader role at Five Guys offers an exciting opportunity to step into a leadership position within a vibrant, fast-paced restaurant environment. Shift Leaders play a pivotal role in driving the team’s performance by setting a strong example and ensuring crew members uphold the brand’s high standards in food quality, safety, and customer service. This position offers a competitive hourly wage of $17.00 plus tips and bonuses, including participation in the unique Secret Shopper bonus program designed to reward teamwork and exceptional service. Shift Leaders are responsible for motivating the team, managing shift operations, and delivering outstanding dining experiences that keep customers coming back. This role is ideal for self-starters who are eager to develop their management skills and build a rewarding career in the restaurant industry. Beyond operational duties, Shift Leaders contribute to maintaining a positive work culture where employees can thrive and enjoy their work amidst a supportive team setting. The company also provides excellent benefits such as 401(k), medical, dental, vision plans, and free meals during shifts, making it an attractive career option for those looking to grow with a dynamic and reputable employer.

Job Requirements

  • Must be at least 18 years old
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to stand for long periods
  • Ability to perform physically demanding tasks
  • Strong work ethic and reliability
  • Positive attitude and team player mindset

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or retail leadership roles preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a team
  • Knowledge of food safety and hygiene practices
  • Basic math and cash handling skills
  • Ability to work in a fast-paced environment

Job Duties

  • Provide leadership and guidance to restaurant staff
  • Monitor food quality and safety standards
  • Maintain a clean and organized work environment
  • Train and develop crew members
  • Manage shift operations efficiently
  • Uphold high standards of customer service
  • Participate in the Secret Shopper bonus program

Job Criteria

Experience

Entry Level (1-2 years)


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