Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Paid Time Off
Paid sick time
Pet insurance
Training and mentorship
Job stability
promotion opportunities
Fun team environment

Job Description

Insomnia Cookies is a leading bakery and delivery company renowned for its warm, delicious cookies available throughout the day and late into the night. Founded over 20 years ago by Seth Berkowitz in a college dorm room, Insomnia Cookies has grown into a cult brand with a passionate following of cookie lovers. The company has expanded its footprint to over 300 stores globally and is headquartered in Philadelphia, Pennsylvania. Its innovative bakery plus delivery concept offers an experiential, "sweet-easy" flagship experience. In addition to its retail bakery locations, Insomnia Cookies has developed a nationwide shipping and gifting portfolio, continuously revolutionizing... Show More

Job Requirements

  • At least 1 year of experience in customer service
  • Familiarity with Point of Sale systems
  • Outstanding communication skills
  • Strong time management abilities
  • Outgoing and friendly personality
  • Patience
  • Detail focus
  • Ability to lead and motivate
  • Ability to lift up to 40 lbs
  • Legal eligibility to work in the USA
  • Minimum age 18

Job Qualifications

  • At least 1 year of customer service experience
  • Experience with Point of Sale systems
  • Strong communication skills
  • Effective time management skills
  • Ability to lead and motivate others
  • Friendly, outgoing, and patient demeanor
  • Detail oriented and results focused
  • Ability to lift 40 lbs
  • Legally eligible to work in the United States
  • Minimum age of 18 years

Job Duties

  • Provide incredible customer service and quality products to all guests
  • Support store leadership by maintaining operations, communicating information, monitoring efficiency, holding team accountable, and assisting in training and coaching
  • Prioritize and delegate tasks including baking, cashiering, packaging, and cleaning
  • Support and work alongside the Cookie Crew
  • Ensure a safe, clean working environment and adhere to food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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