Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Benefits

Flexible part-time work schedules
Excellent training and mentorship
Job stability
Achievable growth and promotion opportunities
Fun, exciting team environment
FREE cookies with every shift

Job Description

Insomnia Cookies is a renowned bakery and delivery company that has captivated cookie lovers with its warm, delicious cookies delivered all day and late into the night. Founded over 20 years ago by Seth Berkowitz in a college dorm room, Insomnia Cookies has grown into a cult brand with a passionate following worldwide. With more than 300 stores globally and its headquarters in Philadelphia, Pennsylvania, the company continues to expand rapidly, offering an experiential and "sweet-easy" concept that delights customers with convenient access to freshly baked cookies and innovative delivery options. Insomnia Cookies prides itself on its commitment to excellence... Show More

Job Requirements

  • at least high school diploma or equivalent
  • at least 1 year of experience in customer service
  • knowledge of point of sales systems
  • excellent communication skills
  • ability to manage time effectively
  • strong interpersonal skills
  • ability to work flexible hours including nights
  • physical ability to lift up to 40 lbs
  • must be 18 years or older
  • legally eligible to work in the united states

Job Qualifications

  • at least 1 year of experience in a customer service focused role
  • experience with point of sales systems
  • outstanding communication skills
  • strong time management skills
  • excellent people skills
  • outgoing, friendly, and patient personality
  • detail focused and results-oriented
  • ability to lead by example and motivate others
  • ability to lift up to 40 lbs
  • legally eligible to work in the united states
  • must be 18 years or older

Job Duties

  • provide incredible customer service and quality products to guests
  • support store leadership by maintaining operations during shift
  • communicate pertinent information to team members
  • monitor production efficiency
  • hold team accountable to company standards and procedures
  • assist in training and coaching team members
  • prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew
  • support and work alongside the cookie crew
  • provide safe and clean working environment
  • manage cash handling and deposits

Job Location

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