Shift Lead - Fort Worth

DashMart is a local-fulfillment center owned and operated by DoorDash, a leading technology and logistics company initially known for door-to-door food delivery. DashMart specializes in providing customers with quick and reliable access to household essentials, groceries, retail items, and prepared foods, delivering these products directly to customers' doorsteps. Operating through a real, brick-and-mortar store format, DashMart team members fulfill customer orders placed through the DoorDash app, enabling seamless and efficient local fulfillment. Many DashMart locations operate extended hours, some even running 24/7, to best serve their diverse customer base at any time of day or night.

The role of Shift Lead at DashMart is designed for motivated and experienced individuals who thrive in fast-paced, physically demanding work environments and are eager to engage hands-on in daily operations. As a Shift Lead, you will play a vital role within a local fulfillment center, supporting site management by running well-organized shifts and delegating tasks to ensure smooth workflow. This position involves overseeing order fulfillment in a warehouse setting, maintaining inventory accuracy, and, depending on the location, preparing food in a light-prep kitchen. This multifaceted role demands leadership, organizational skills, and a strong commitment to quality and safety.

Shift Leads at DashMart act as shift owners, taking responsibility for all aspects of warehouse and kitchen processes, including safety, cleanliness, training, and quality control. They are accountable for maintaining inventory levels, managing equipment, and protecting company assets from loss or theft. An essential part of the role includes ensuring that customer orders are fulfilled accurately and efficiently, communicating proactively with customers when issues arise, and facilitating smooth handoffs to Dashers for delivery.

Leadership is a core component of the Shift Lead role. You will be guiding and motivating Operations Associates to perform their duties safely and productively and serve as the primary point of escalation during your shifts. Embracing a team-oriented mentality, you will collaborate across the warehouse and kitchen environments, assist with routine daily tasks, and lead by example through professional, respectful interactions. Constantly striving for operational excellence, Shift Leads contribute ideas to improve quality and enhance the overall customer experience.

Ideal candidates for this role are self-motivated, positive, and team-oriented with a strong track record of success in food and beverage, warehouse, or retail settings. You should be comfortable being on your feet for extended periods, capable of lifting up to 50 pounds, and adept at operating equipment such as pallet jacks and hand trucks. DoorDash provides training to help you obtain and maintain necessary food handling certification, reflecting the company's dedication to safety and compliance.

Educationally, candidates must have at least a high school diploma or GED equivalent, with a college degree considered an asset but not mandatory. Prospective Shift Leads must be at least 18 years old and show proficiency in Google Docs and Sheets to manage shift-related documentation and reporting effectively. Flexibility in scheduling is also essential, as shift coverage may vary according to the operational needs of the hiring site.

Beyond daily responsibilities, DoorDash offers a comprehensive compensation and benefits package designed to support employee well-being. This includes competitive pay starting at $19.60 per hour, opportunities for biannual pay increases based on performance, paid time off and sick leave, health benefits beginning on the first day of employment, 401(k) matching, gym membership reimbursement, monthly subscription perks, and career advancement opportunities. DoorDash is dedicated to fostering an inclusive, diverse workplace that supports all employees' growth and success, upholding non-discrimination policies, and providing accommodations during the hiring process as needed.

Join DashMart as a Shift Lead to become part of a dynamic company that is revolutionizing local commerce with fast and reliable fulfillment, customer focus, and a supportive, inclusive workplace culture.