Shift Lead

Chicken Crew is a fast-casual dining concept based in Nashville, specializing in serving the best chicken across multiple states including Tennessee, Alabama, Arkansas, Oklahoma, Georgia, Maryland, Florida, and Colorado. Known for its 100 percent scratch kitchen, the brand prides itself on offering top-quality food alongside a commitment to "Best in Class Hospitality." The company operates in a vibrant and upbeat environment that values passionate hospitality professionals who are eager to grow their careers in the food service industry. They maintain reasonable working hours, eliminating the need for late-night shifts, and offer a full bar experience to complement their dining service. This dynamic team culture encourages collaboration and a strong sense of community among its employees. The company is actively seeking to expand its management team with dedicated individuals who share their enthusiasm for excellent service and high-quality food. This presents a fantastic opportunity for hospitality professionals to join a thriving and growing business that places strong emphasis on employee growth and customer satisfaction. Employment type for this position is full-time with a competitive wage of $18 per hour plus tips, making it an attractive offer for candidates seeking stability and rewarding work in the fast-casual dining sector.

The Shift Leader role is pivotal to maintaining smooth day-to-day operations in the restaurant. Reporting directly to the General Manager, the Shift Leader will oversee restaurant functions, coordinate employee duties, and ensure that every team member adheres to the highest standards of customer service and operational excellence. This leadership position involves training both new hires and current employees, providing hands-on support during service hours, and resolving any customer concerns promptly and effectively. The Shift Leader is expected to foster a positive and motivating work environment, offering guidance and constructive feedback to staff to help maintain team morale and encourage professional development. Ideal candidates will possess strong interpersonal and communication skills, the ability to make informed decisions swiftly, and demonstrated experience in a managerial role within the hospitality or food service industry. They should be team-oriented, committed to exceptional service, and ready to contribute to the brand’s success by embodying its core values and operational goals. This is an excellent opportunity to advance your career in restaurant management with a respected and expanding company known for its commitment to quality and hospitality excellence.