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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.00 - $1.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible scheduling
Job Description
CC's Coffee House is a well-established coffee shop chain founded in 1995, known for delivering a warm and inviting café experience in every neighborhood it serves. With the core values of Be Real, Be Passionate, and Be Exceptional, the company focuses on creating genuine connections with guests, consistently offering high-quality beverages and food, and maintaining impeccable standards of cleanliness and service. CC's Coffee House deeply values its team members, fostering a positive work culture and striving to be one of the greatest places to work. The mission to serve everyone better than anyone else guides every interaction and task across... Show More
Job Requirements
- Be real greets every guest in a friendly, sincere, and enthusiastic manner
- Be passionate works to exceed guest expectations during every visit
- Be exceptional safely operates all café equipment to prepare and serve high-quality beverages and food
- Communicates openly and respectfully with guests and team members
- Resolves guest concerns in a courteous manner
- Accurately processes purchases, refunds, coupons, discounts, and payments
- Follows all workplace safety practices including proper lifting and handling of equipment
- Counts register till before and after each shift
- Educates guests about coffee varieties and menu items
- Maintains a positive attitude and strong teamwork
- Provides thoughtful recommendations and upsells products
- Follows recipes, food safety procedures, and operational standards
- Maintains clean and organized workspaces including restrooms and patios
- Properly stocks service stations and ensures preparation areas are ready
- Monitors equipment temperatures and ensures proper functioning
- Disposes of garbage and keeps all areas clean
- Uses POS systems, credit card equipment and drive-thru headsets accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or leadership role preferred
- Ability to operate café equipment safely
- Strong communication and interpersonal skills
- Ability to maintain a positive and respectful attitude under pressure
- Knowledge of food safety procedures and operational standards
- Basic math skills for cash handling
Job Duties
- Greet every guest in a friendly and enthusiastic manner
- Prepare and serve high-quality beverages and food safely
- Maintain cleanliness and sanitation standards throughout the café
- Handle cash transactions accurately and follow cash handling procedures
- Resolve guest concerns courteously and seek management support when necessary
- Educate guests about coffee varieties, beverages, pastries, and merchandise
- Stock service stations and monitor equipment temperatures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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