Shift Lead

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.75 - $15.75

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Employee wellness programs

Career development opportunities

Job Description

Flynn Fitness is a distinguished brand under the expansive Flynn Group umbrella, recognized as the largest franchise operator globally. The Flynn Group has established a robust presence in the restaurant and fitness industry, owning and operating a diverse portfolio of iconic brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and notably Planet Fitness. The company is driven by its core mission to be the premier operator within each brand, guided by strong values including genuinely caring for people, playing like champions, and winning together as one cohesive team.

As part of this commitment, Flynn Fitness, t... Show More

Job Requirements

High school diploma or equivalent
prior supervisory experience preferred
strong communication skills
customer service orientation
problem-solving ability
ability to stand for extended periods
ability to lift up to 75 pounds
willingness to work in a busy fitness environment

Job Qualifications

High school diploma or equivalent
proven experience in a supervisory or leadership role preferably in the fitness or service industry
strong customer service skills
excellent communication and interpersonal abilities
ability to manage and motivate a team
problem-solving skills
knowledge of health and safety standards
ability to handle conflicts effectively
basic computer proficiency
ability to perform physical tasks associated with the role

Job Duties

Organizing shift schedules for team members
monitoring attendance, tardiness, and time off
assigning duties to specific employees based on role and skills
supervising employees and assisting with tasks as necessary
supervise performance and sharing feedback with both upper management and team members
training new and current team members on tasks
handling customer issues and managing conflicts
adhering to company policies and health, safety and employment standards
upholding integrity and security with member documents and sensitive information always
managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition
execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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