Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $1.00
Work Schedule
Standard Hours
Benefits
competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a renowned fast-casual restaurant chain famous for its fresh, made-to-order burgers and fries. Established with a commitment to quality and customer satisfaction, Five Guys has grown into a highly regarded brand recognized for its simple yet delicious menu offerings and a welcoming dining experience. The company focuses on maintaining high standards of food quality, food safety, and exceptional customer service, all while fostering a fun and friendly workplace environment. Known for fresh ingredients and a clean restaurant atmosphere, Five Guys encourages all employees to take ownership of their roles, emphasizing teamwork and pride in their work.
The role of a Shift Leader at Five Guys is pivotal in ensuring the seamless operation of the restaurant during their shifts. Starting at $16.50 per hour plus tips and bonus, this position offers both competitive base pay and excellent bonus potential through the unique Secret Shopper program. This program rewards teams with cash bonuses for upholding Five Guys' high standards and delivering outstanding customer experiences. As a Shift Leader, you will be responsible for leading by example, teaching crew members the company’s standards, and motivating the team to WOW customers every day. This role is a fantastic stepping stone toward management positions within the company and offers amazing growth opportunities for self-starters ready to build a rewarding career in the restaurant industry.
Shift Leaders enjoy working in a fast-paced, high-energy environment that prioritizes food quality and safety but balances it with a fun and engaging workplace culture. The role requires hands-on involvement with fresh ingredients and high-quality products, ensuring every meal served meets Five Guys' expectations. Additionally, Shift Leaders benefit from perks such as free meals during their shifts and access to 401(k) retirement plans, medical, dental, and vision insurance based on eligibility. The employment is inclusive and adheres to equal opportunity policies, aiming to increase representation of women, people of color, veterans, and individuals with disabilities across the company. This role is perfect for individuals passionate about food, leadership, and providing memorable dining experiences while working in a supportive and dynamic team environment.
The role of a Shift Leader at Five Guys is pivotal in ensuring the seamless operation of the restaurant during their shifts. Starting at $16.50 per hour plus tips and bonus, this position offers both competitive base pay and excellent bonus potential through the unique Secret Shopper program. This program rewards teams with cash bonuses for upholding Five Guys' high standards and delivering outstanding customer experiences. As a Shift Leader, you will be responsible for leading by example, teaching crew members the company’s standards, and motivating the team to WOW customers every day. This role is a fantastic stepping stone toward management positions within the company and offers amazing growth opportunities for self-starters ready to build a rewarding career in the restaurant industry.
Shift Leaders enjoy working in a fast-paced, high-energy environment that prioritizes food quality and safety but balances it with a fun and engaging workplace culture. The role requires hands-on involvement with fresh ingredients and high-quality products, ensuring every meal served meets Five Guys' expectations. Additionally, Shift Leaders benefit from perks such as free meals during their shifts and access to 401(k) retirement plans, medical, dental, and vision insurance based on eligibility. The employment is inclusive and adheres to equal opportunity policies, aiming to increase representation of women, people of color, veterans, and individuals with disabilities across the company. This role is perfect for individuals passionate about food, leadership, and providing memorable dining experiences while working in a supportive and dynamic team environment.
Job Requirements
- Must be at least 18 years old
- Ability to work flexible hours including weekends and holidays
- Capable of standing for extended periods and performing physical tasks
- Must pass background check and employment eligibility verification
- Commitment to providing exceptional customer service
- Willingness to learn and grow within the company
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or food service environment preferred
- Leadership or supervisory experience is advantageous
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for cash handling and inventory
- Passion for food quality and customer service
Job Duties
- Lead and supervise restaurant team members during shifts
- Train and mentor new crew members on Five Guys standards
- Ensure food quality and safety protocols are maintained
- Manage customer service to provide an outstanding dining experience
- Oversee restaurant cleanliness and organization
- Participate in inventory management and supply ordering
- Implement and encourage participation in the Secret Shopper bonus program
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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