Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for its commitment to quality and outstanding customer service. With a focus on delivering great burgers and fries crafted in clean restaurants by friendly staff, Five Guys has established itself as a top choice for both customers and employees. The company cultivates an environment where employees take pride in their work, enjoy a fun and supportive culture, and have numerous opportunities for career growth. Recognized for its high standards in food quality and safety, Five Guys combines a passion for delicious food with a dedication to excellent teamwork and service.

The role of Shift Leader at Five Guys is a pivotal one, designed for individuals who want to leverage their leadership skills to inspire and manage restaurant teams effectively. In this position, you will provide guidance and support to crew members, ensuring that all team members uphold the company's high standards while delivering an outstanding dining experience to customers. Shift Leaders set the tone for each shift by leading through example, teaching best practices, and maintaining a positive and efficient working environment. This role offers a competitive starting pay of $16.50 per hour, supplemented by tips and bonuses through a unique Secret Shopper program that rewards teams for maintaining top-notch service and food quality.

Working at Five Guys means being part of a dynamic and fast-paced environment where energy and passion are valued. The company encourages ownership and initiative, offering Shift Leaders the chance to develop their management skills and gain valuable experience for career advancement. Employees enjoy a vibrant workplace culture that emphasizes fun, teamwork, and a commitment to high standards without taking themselves too seriously. Perks include working with fresh, high-quality ingredients, free meals during shifts, and access to benefits such as 401(k), medical, dental, and vision coverage based on eligibility.

This role is ideal for self-starters who are eager to grow professionally and contribute to a welcoming, high-energy restaurant atmosphere. If you are enthusiastic about food, customer service, and leadership, the Shift Leader position at Five Guys provides a stepping stone to management with excellent growth opportunities and a supportive team culture. By joining Five Guys, you also become part of a company that values equal employment opportunity, inclusivity, and diversity in its workforce.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or customer-facing role preferred
  • Ability to work flexible shifts including evenings and weekends
  • Strong leadership and communication skills
  • Ability to stand for extended periods
  • Pass background check and eligibility to work legally

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant or leadership role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Demonstrated leadership and team management abilities
  • Commitment to food quality and safety standards

Job Duties

  • Provide leadership and expertise in restaurant operations
  • Set an example for crew members and teach high standards
  • Ensure outstanding dining experience for customers
  • Participate in the Secret Shopper bonus program
  • Maintain a clean and friendly restaurant environment
  • Support team members and promote a positive work culture
  • Manage shift activities and resolve customer issues

Job Criteria

Experience

Entry Level (1-2 years)


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