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Five Guys logo

Shift Lead - 4086

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a leading fast-casual restaurant chain known for its high-quality burgers and fries, delivering a memorable dining experience with a focus on fresh ingredients and friendly service. Founded in 1986, Five Guys has grown rapidly across the United States and internationally, earning a reputation for its simple philosophy: great food, served in a clean, welcoming environment. As a company, Five Guys emphasizes a culture of teamwork, ownership, and fun, where employees are empowered to take pride in their work and contribute to an exceptional customer experience. The brand is widely respected for its commitment to food quality, safety... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous food service or retail experience preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to stand for extended periods and perform physical tasks
  • Strong customer service orientation
  • Capable of handling multiple responsibilities simultaneously
  • Reliable and punctual

Job Qualifications

  • Prior experience in a fast-paced food service environment
  • Leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Excellent organizational and problem-solving abilities
  • Basic math skills for cash handling
  • High school diploma or equivalent

Job Duties

  • Lead the restaurant team and set an example for crew members
  • Teach and enforce high standards of service and cleanliness
  • Manage day-to-day operations during shifts
  • Monitor food quality and safety compliance
  • Motivate team members to deliver outstanding customer experiences
  • Participate in the Secret Shopper program to uphold standards
  • Handle customer concerns and resolve issues promptly

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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