
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a leading fast-casual restaurant chain known for its high-quality burgers and fries, delivering a memorable dining experience with a focus on fresh ingredients and friendly service. Founded in 1986, Five Guys has grown rapidly across the United States and internationally, earning a reputation for its simple philosophy: great food, served in a clean, welcoming environment. As a company, Five Guys emphasizes a culture of teamwork, ownership, and fun, where employees are empowered to take pride in their work and contribute to an exceptional customer experience. The brand is widely respected for its commitment to food quality, safety standards, and excellent guest service, making it a preferred destination for burger lovers around the world.
The available Shift Leader position at Five Guys offers an exciting opportunity for individuals passionate about the food service industry and seeking a leadership role within a thriving restaurant environment. This hourly role starts at $17.00 per hour, complemented by tips and a unique bonus program known as the Secret Shopper program. This incentive rewards crew members with cash bonuses for maintaining high standards and delivering outstanding customer service. Shift Leaders play a critical role in setting the example for the team, fostering a positive and productive atmosphere, and ensuring every guest's dining experience meets the company's high expectations.
Shift Leaders at Five Guys are responsible for leading by example and guiding crew members to uphold the brand’s core values. They oversee service quality, manage daily operations, and maintain the restaurant's cleanliness and safety. This leadership role requires a dynamic individual who thrives in a fast-paced, high-energy setting and is motivated to help others succeed. Five Guys provides clear growth opportunities, making this position an excellent stepping stone for those aiming to pursue a management career within the hospitality industry. Beyond the leadership responsibilities, Five Guys values a work environment where staff feels appreciated, supported, and encouraged to have fun while delivering exceptional food and service.
Employees enjoy a variety of benefits including free meals during shifts, access to 401(k) retirement plans, and medical, dental, and vision benefits based on eligibility. Working at Five Guys means being part of a respectful and inclusive organization committed to equal employment opportunity (EEO) and fostering diverse representation across all levels. The role is ideal for self-starters who are looking for more than just a job but a rewarding career path in the restaurant business. Join Five Guys and become part of a community dedicated to great food, customer satisfaction, and a positive workplace culture.
The available Shift Leader position at Five Guys offers an exciting opportunity for individuals passionate about the food service industry and seeking a leadership role within a thriving restaurant environment. This hourly role starts at $17.00 per hour, complemented by tips and a unique bonus program known as the Secret Shopper program. This incentive rewards crew members with cash bonuses for maintaining high standards and delivering outstanding customer service. Shift Leaders play a critical role in setting the example for the team, fostering a positive and productive atmosphere, and ensuring every guest's dining experience meets the company's high expectations.
Shift Leaders at Five Guys are responsible for leading by example and guiding crew members to uphold the brand’s core values. They oversee service quality, manage daily operations, and maintain the restaurant's cleanliness and safety. This leadership role requires a dynamic individual who thrives in a fast-paced, high-energy setting and is motivated to help others succeed. Five Guys provides clear growth opportunities, making this position an excellent stepping stone for those aiming to pursue a management career within the hospitality industry. Beyond the leadership responsibilities, Five Guys values a work environment where staff feels appreciated, supported, and encouraged to have fun while delivering exceptional food and service.
Employees enjoy a variety of benefits including free meals during shifts, access to 401(k) retirement plans, and medical, dental, and vision benefits based on eligibility. Working at Five Guys means being part of a respectful and inclusive organization committed to equal employment opportunity (EEO) and fostering diverse representation across all levels. The role is ideal for self-starters who are looking for more than just a job but a rewarding career path in the restaurant business. Join Five Guys and become part of a community dedicated to great food, customer satisfaction, and a positive workplace culture.
Job Requirements
- High school diploma or equivalent
- Previous food service or retail experience preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Must be able to stand for extended periods and perform physical tasks
- Strong customer service orientation
- Capable of handling multiple responsibilities simultaneously
- Reliable and punctual
Job Qualifications
- Prior experience in a fast-paced food service environment
- Leadership or supervisory experience preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Excellent organizational and problem-solving abilities
- Basic math skills for cash handling
- High school diploma or equivalent
Job Duties
- Lead the restaurant team and set an example for crew members
- Teach and enforce high standards of service and cleanliness
- Manage day-to-day operations during shifts
- Monitor food quality and safety compliance
- Motivate team members to deliver outstanding customer experiences
- Participate in the Secret Shopper program to uphold standards
- Handle customer concerns and resolve issues promptly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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