Five Guys logo

Shift Lead - 4083

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a nationally recognized fast-casual restaurant chain known for its commitment to quality food and exceptional customer service. Founded with the philosophy that great burgers and fries can be served in a clean environment by friendly staff, Five Guys has grown into a beloved brand within the competitive food industry. The company highly values its employees and fosters a culture where teamwork, respect, and fun are fundamental to daily operations. Five Guys places a strong emphasis on food quality and safety, ensuring that both customers and employees enjoy a safe and pleasant environment. They believe in creating opportunities for personal growth and career advancement, making the company an attractive employer for those looking for reliable and rewarding employment in the restaurant sector. The company encourages employees to take ownership of their work, promoting a positive and engaging workplace where people can thrive both professionally and personally.

The role of Shift Leader at Five Guys is a critical position that combines leadership, operational management, and customer service excellence. This role is designed for self-starters who are motivated to grow in their career and ready to take on responsibilities that prepare them for management roles. Shift Leaders are the front-line leaders who set the example for others, guiding crew members to maintain the high standards that Five Guys is known for. They are responsible for helping the team deliver a WOW customer experience every day through effective training, motivation, and supervision of staff. The position offers a starting pay of $17.00 per hour plus tips and bonuses, providing a competitive compensation package that rewards excellence. The Shift Leader also benefits from participation in the unique Secret Shopper bonus program, which offers opportunities for the entire team to earn cash bonuses by upholding Five Guys' high standards and outstanding dining experience. Advantages of the role include working in a fast-paced, high-energy environment, engaging with fresh and high-quality ingredients, and being part of a fun workplace culture where food quality and safety are prioritized but where employees also enjoy their work environment. Additionally, there are excellent growth opportunities for those who demonstrate leadership and dedication, making this position a stepping stone toward a fulfilling management career within the company. Benefits such as free meals during work shifts, 401(k) plans, and medical, dental, and vision insurance options based on eligibility further enhance the attractiveness of the role. Overall, working as a Shift Leader at Five Guys offers a rewarding combination of leadership development, financial incentives, and a supportive work atmosphere conducive to both personal and professional success.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Strong leadership and team management abilities
  • Excellent communication skills
  • Commitment to food safety and quality
  • Ability to handle multiple tasks simultaneously
  • Reliability and punctuality

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership role in the food service industry preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a team
  • Knowledge of food safety standards
  • Capability to work in a fast-paced environment
  • Basic math and cash handling skills

Job Duties

  • Provide leadership and guidance to restaurant team members
  • Teach and enforce Five Guys standards for food quality and customer service
  • Ensure a clean and safe restaurant environment
  • Motivate and train crew members
  • Manage shift operations efficiently
  • Participate in the Secret Shopper bonus program
  • Maintain high energy and positive attitude throughout the shift

Job Criteria

Experience

Entry Level (1-2 years)


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