Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Tips
Bonus opportunities
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a leading fast casual restaurant chain known for its high-quality burgers and fries made from fresh ingredients. Established with a commitment to delivering outstanding food and exceptional customer service, Five Guys prides itself on maintaining clean restaurants staffed by friendly employees who work together as a team. The company fosters a culture where employees are empowered to take ownership of their responsibilities, enjoy their work environment, and grow in their careers. Operating in a fast-paced and dynamic setting, Five Guys ensures that food quality and safety are upheld to the highest standards while maintaining a fun and positive work atmosphere. This philosophy drives the company’s continued success and strong reputation in the food industry.
The Shift Leader position at Five Guys is a pivotal role designed for individuals who are passionate about leadership and dedicated to helping the team deliver WOW experiences to customers daily. Starting at $19.00 per hour plus tips and bonuses, this role offers competitive pay with a unique incentive program called the Secret Shopper program, which rewards employees with cash bonuses for maintaining high standards and providing an outstanding dining experience. The Shift Leader sets the example for crew members by exemplifying professionalism, teaching best practices, and ensuring that every employee understands and abides by the company’s commitment to quality and service.
Shift Leaders play an essential part in overseeing restaurant operations during their shifts, managing staff performance, and stepping into a management pipeline with promising growth opportunities. This role is an ideal stepping stone for those interested in advancing into higher leadership positions within Five Guys. The company values self-starters who are motivated, enjoy a fast-tempo work environment, and want to build a rewarding career in the hospitality and foodservice industry. Employees enjoy perks such as free meals while working, medical, dental and vision benefits, 401(k) plans with eligibility, and the chance to collaborate with a supportive team that enjoys having fun while taking food safety seriously. By joining Five Guys as a Shift Leader, candidates will become part of an inclusive workplace committed to equal employment opportunity and increasing diversity.
The Shift Leader position at Five Guys is a pivotal role designed for individuals who are passionate about leadership and dedicated to helping the team deliver WOW experiences to customers daily. Starting at $19.00 per hour plus tips and bonuses, this role offers competitive pay with a unique incentive program called the Secret Shopper program, which rewards employees with cash bonuses for maintaining high standards and providing an outstanding dining experience. The Shift Leader sets the example for crew members by exemplifying professionalism, teaching best practices, and ensuring that every employee understands and abides by the company’s commitment to quality and service.
Shift Leaders play an essential part in overseeing restaurant operations during their shifts, managing staff performance, and stepping into a management pipeline with promising growth opportunities. This role is an ideal stepping stone for those interested in advancing into higher leadership positions within Five Guys. The company values self-starters who are motivated, enjoy a fast-tempo work environment, and want to build a rewarding career in the hospitality and foodservice industry. Employees enjoy perks such as free meals while working, medical, dental and vision benefits, 401(k) plans with eligibility, and the chance to collaborate with a supportive team that enjoys having fun while taking food safety seriously. By joining Five Guys as a Shift Leader, candidates will become part of an inclusive workplace committed to equal employment opportunity and increasing diversity.
Job Requirements
- high school diploma or equivalent
- prior leadership experience preferred
- ability to work flexible hours including weekends and holidays
- excellent customer service skills
- strong organizational abilities
- capability to stand and move for extended periods
- effective communication skills
Job Qualifications
- high school diploma or equivalent
- prior experience in a leadership role within the food service industry preferred
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- knowledge of food safety and sanitation practices
- problem-solving and conflict resolution skills
- ability to multitask in a fast-paced environment
Job Duties
- Lead restaurant teams to deliver exceptional customer service
- train and mentor crew members to uphold company standards
- manage daily operational activities and ensure compliance with food safety regulations
- oversee food preparation and maintain product quality
- implement the Secret Shopper program standards to qualify for team bonuses
- handle shift scheduling and monitor attendance
- resolve customer issues promptly and professionally
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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