Five Guys logo

Shift Lead - 1522

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Flexible
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Benefits

employee discount
flexible schedule
Paid training
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Free Meals

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in handcrafted burgers and fries, known for its commitment to quality, cleanliness, and exemplary customer service. Established with the philosophy of providing great food in a friendly environment, Five Guys has grown into a beloved brand recognized for its straightforward menu, fresh ingredients, and a welcoming atmosphere. The company prides itself on fostering a team-oriented culture where employees are encouraged to take pride in their work and enjoy the experience. As part of this vibrant team, employees find opportunities for growth, competitive compensation, and a fun, high-energy environment that balances serious food quality standards with a laid-back, enjoyable workplace culture.

The position of Shift Leader at Five Guys offers an exciting opportunity for individuals ready to step into a leadership role within a dynamic restaurant setting. Starting at $16.00 per hour, plus tips and bonuses, this role is designed to empower team members to lead by example and to inspire their colleagues to deliver the highest standards of customer service and food quality. Shift Leaders are pivotal in guiding crew members to maintain operational excellence, ensuring that every customer leaves with a positive dining experience. The role involves overseeing daily restaurant functions, managing and motivating the team, and sustaining Five Guys' reputation for quality and cleanliness.

Additionally, Five Guys features a unique bonus incentive known as the Secret Shopper program, which rewards teams financially for upholding impeccable service standards. This bonus system underscores the company's dedication to excellence and provides a motivating factor for Shift Leaders and their teams to consistently perform at their best. Beyond the financial rewards, Shift Leaders enjoy a collaborative environment where they can develop valuable leadership skills, gain experience in restaurant management, and build a career path within a supportive company that values diversity, inclusion, and equal opportunity employment. Benefits include free meals during shifts, 401(k) plans, medical, dental, and vision coverage based on eligibility, flexible schedules, paid training, and employee discounts. This role is an excellent stepping stone for anyone aspiring to a long-term career in restaurant operations with a reputable and growing company.

Job Requirements

  • High school diploma or equivalent
  • Prior experience working in a restaurant or food service role
  • Ability to work flexible shifts including nights and weekends
  • Strong interpersonal and communication skills
  • Ability to lead a team effectively
  • Basic understanding of food safety and sanitation
  • Commitment to maintaining high standards of quality and service

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a fast-paced restaurant or food service environment
  • Strong leadership and communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic knowledge of food safety regulations and standards
  • Ability to motivate and inspire a team
  • Demonstrated commitment to providing excellent customer service

Job Duties

  • Provide leadership and guidance to restaurant crew members
  • Maintain high standards of food quality, safety, and cleanliness
  • Oversee opening and closing shift procedures
  • Manage customer service to ensure outstanding dining experiences
  • Enforce company policies and procedures
  • Participate in the Secret Shopper bonus program by upholding service standards
  • Train and mentor new and existing team members

Job Criteria

Experience

Entry Level (1-2 years)


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