Five Guys logo

Shift Lead - 1439

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Operations LLC is a leading fast-casual restaurant chain known for its commitment to quality and customer satisfaction. Founded with a passion for great burgers and fries, Five Guys has established itself as a popular destination for fresh, high-quality food served in a clean, friendly environment. The company prides itself on fostering a culture where employees are empowered to take ownership of their work while having fun as part of a dynamic team. Known for its unique bonus program called the Secret Shopper program, Five Guys incentivizes teams to uphold high standards and deliver exceptional dining experiences through cash rewards. With competitive pay starting at $19.00 per hour plus tips and bonuses, Five Guys offers excellent opportunities for growth and development within the restaurant industry.

The Shift Leader role at Five Guys is a critical position that blends leadership, operational expertise, and customer service excellence. Shift Leaders are responsible for setting the example and guiding crew members to maintain the restaurant’s high standards. This role requires a hands-on approach to managing daily operations in a fast-paced environment while ensuring food quality and safety are prioritized. Shift Leaders inspire their teams, help resolve challenges, and contribute to a positive workplace culture where employees feel motivated and supported. This position is an excellent stepping stone to management, offering valuable experience in leading a restaurant team and advancing one’s career in the food service industry. Key benefits include free meals during shifts, exposure to fresh ingredients and premium products, and access to comprehensive benefits such as 401(k), medical, dental, and vision plans based on eligibility. Five Guys is an equal employment opportunity employer committed to increasing diversity and representation across all levels of its workforce.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a restaurant or fast food environment
  • strong leadership and communication skills
  • ability to work flexible shifts including nights, weekends, and holidays
  • ability to stand for extended periods
  • must be at least 18 years old
  • authorized to work in the United States

Job Qualifications

  • high school diploma or equivalent
  • previous leadership or supervisory experience preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong organizational and problem-solving abilities
  • commitment to food quality and safety standards
  • ability to motivate and lead a team effectively

Job Duties

  • provide leadership and expertise to restaurant teams
  • set example and teach crew members high standards
  • uphold food quality and safety standards
  • manage daily restaurant operations
  • support team members and resolve operational issues
  • participate in Secret Shopper bonus program initiatives
  • foster a fun and productive work environment

Job Criteria

Experience

Entry Level (1-2 years)


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