Five Guys logo

Shift Lead - 1070

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Operations LLC is a prominent fast-casual restaurant chain known for its commitment to serving freshly made, high-quality burgers and fries. With a simple but effective philosophy focused on exceptional food crafted in a clean environment by friendly staff, Five Guys has become a favorite for diners seeking a great tasting meal in a welcoming setting. The company prides itself on maintaining high standards for food quality, safety, and customer service. It supports an encouraging culture where employees are empowered to take ownership of their work, collaborate as a unified team, and enjoy the workplace environment. Five Guys offers a dynamic and fast-paced work atmosphere where enthusiasm and a passion for food are highly valued. The company is also committed to equal employment opportunity, emphasizing diversity and inclusion by striving to increase the representation of women, people of color, veterans, and individuals with disabilities across all areas of the business. Five Guys participates in eVerify to confirm employment eligibility and ensures compliance with labor laws and employee rights through transparent communication and resources.

The role of Shift Leader at Five Guys is a vital stepping stone to management and plays a significant part in delivering an outstanding dining experience. Shift Leaders provide leadership and expertise to restaurant teams, setting the example by upholding high standards and guiding crew members on how to maintain exceptional service and product quality. This position involves teaching and mentoring team members while motivating them to perform at their best. The Shift Leader also helps manage day-to-day operations in a fast-paced, high-energy setting, where responsiveness and teamwork are key to success. The compensation includes a starting wage of $18.00 per hour plus tips and bonuses, including participation in the unique Secret Shopper program, which rewards cash bonuses to teams for consistently upholding Five Guys' values. Employees in this role enjoy working with fresh, top-quality ingredients and benefit from a culture that balances serious dedication to food and safety with an enjoyable and fun work environment. This role offers excellent growth opportunities and benefits such as free meals during shifts, 401(k) plans, medical, dental, and vision coverage based on eligibility. Those who are self-starters ready for a career with room to advance will find Five Guys a great place to succeed and thrive in a supportive, energetic team setting.

Job Requirements

  • High school diploma or equivalent
  • Prior experience working in a fast food or fast casual restaurant
  • Availability to work flexible shifts including evenings and weekends
  • Ability to lead and motivate a team
  • Strong communication skills
  • Commitment to maintaining high standards of food quality and customer service
  • Willingness to participate in training and development programs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a fast-paced restaurant environment preferred
  • Leadership or supervisory experience desirable
  • Strong communication and interpersonal skills
  • Ability to motivate and coach team members effectively
  • Understanding of food safety and hygiene practices
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Provide leadership and training to crew members to maintain high restaurant standards
  • Uphold and promote company culture and customer service excellence
  • Monitor and assist in daily operations to ensure efficient workflow and quality
  • Participate in the Secret Shopper program to help earn team bonuses by maintaining high standards
  • Ensure food safety and cleanliness protocols are consistently followed
  • Manage shift schedules and support team members during high-volume periods
  • Foster a positive and fun work environment while maintaining focus on quality and safety

Job Criteria

Experience

Entry Level (1-2 years)


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