Five Guys logo

Shift Lead - 1065

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Up to $16.00
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a leading fast-casual restaurant chain known for its commitment to quality and customer service. Established with the philosophy of serving great burgers and fries, Five Guys prides itself on operating clean, welcoming locations staffed by friendly and dedicated employees. The company culture emphasizes teamwork, celebrating passion for food, and delivering outstanding experiences to guests. With a focus on employee ownership and engagement, Five Guys provides a work environment where everyone has the opportunity to develop and grow in their careers. The Shift Leader role at Five Guys is a critical stepping stone to management, designed for energetic, self-motivated individuals ready to lead by example and foster a positive team atmosphere. This position is ideal for those who want to combine leadership responsibilities with hands-on involvement in daily restaurant operations.

Compensation for this role starts at up to $16 per hour, plus tips and bonuses through Five Guys unique Secret Shopper bonus program. This program rewards the team with cash bonuses for maintaining high standards of food quality, safety, and outstanding customer service. Shift Leaders contribute directly to upholding Five Guys' reputation by training crew members, setting standards, and ensuring a smooth, efficient operation every shift. The job offers a fun, fast-paced environment where employees care deeply about the food served and the experience provided to guests, yet maintain a culture that balances focus with fun.

Shift Leaders work with fresh, quality ingredients, support a collaborative team, and have the opportunity to grow within the company. Benefits include competitive base pay, excellent bonus potential, free meals while working, and eligibility for 401(k) as well as medical, dental, and vision insurance. This role is suited to individuals committed to fostering a positive workplace culture, motivated to advance, and serious about food safety and quality. Five Guys embraces diversity and equal employment opportunity, fostering an inclusive workplace that values all employees. This position is perfect for career-driven people who want to start or develop their management journey in a supportive and dynamic restaurant setting.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a restaurant or customer service role preferred
  • ability to work flexible hours including weekends and holidays
  • reliable transportation
  • ability to stand and move throughout the shift
  • strong work ethic and positive attitude

Job Qualifications

  • High school diploma or equivalent
  • previous leadership or supervisory experience preferred
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • basic math skills for cash handling
  • passion for food and customer service

Job Duties

  • Provide leadership and guidance to restaurant crew members
  • set an example and teach team members to maintain high standards
  • oversee daily restaurant operations to ensure smooth workflow
  • uphold food quality and safety standards
  • participate in the Secret Shopper bonus program by delivering outstanding guest experiences
  • train and mentor new staff
  • manage shift schedules and assign responsibilities

Job Criteria

Experience

Entry Level (1-2 years)


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