
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive base pay
Bonus opportunities
FREE MEALS during shifts
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a renowned fast-casual restaurant chain specializing in high-quality burgers and fries. Known for its commitment to food quality, freshness, and excellent customer service, Five Guys operates with a philosophy centered on providing great-tasting food crafted in a clean and friendly environment. With locations across the United States and internationally, Five Guys has built a strong reputation for consistency, quality, and a welcoming atmosphere where employees and customers alike enjoy being part of a passionate food community. The company deeply values employee engagement and offers a workplace culture that balances professionalism with a sense of fun and camaraderie. As part of its growth strategy, Five Guys focuses on developing its team through leadership opportunities and rewarding excellent performance.
The role of Shift Leader at Five Guys is a pivotal stepping stone to management, offering individuals a unique opportunity to lead by example and foster a team environment that exceeds customer expectations every day. The position starts at $16.00 per hour plus tips and bonuses, including participation in an innovative Secret Shopper bonus program that rewards the entire team for maintaining high standards and delivering outstanding dining experiences. Shift Leaders play an essential role in training and mentoring crew members, ensuring adherence to the company’s cleanliness, operational, and customer service guidelines. This role demands a self-starter with a passion for food, leadership, and the ability to thrive in a fast-paced, high-energy environment.
Candidates will enjoy working with fresh, high-quality ingredients and be part of a culture that truly cares about food safety and customer satisfaction without compromising on having fun. The company offers competitive base pay, excellent potential bonuses, and numerous growth opportunities for career advancement. Additional perks include a fun and supportive work environment, free meals during shifts, and eligibility for benefits such as 401(k), medical, dental, and vision coverage based on eligibility. Five Guys is committed to equal employment opportunity and encourages diversity and inclusion within its workforce, striving to represent women, people of color, veterans, and individuals with disabilities across all areas of the company. Employees are encouraged to take ownership of their work while enjoying a stimulating workplace that balances quality and fun.
The role of Shift Leader at Five Guys is a pivotal stepping stone to management, offering individuals a unique opportunity to lead by example and foster a team environment that exceeds customer expectations every day. The position starts at $16.00 per hour plus tips and bonuses, including participation in an innovative Secret Shopper bonus program that rewards the entire team for maintaining high standards and delivering outstanding dining experiences. Shift Leaders play an essential role in training and mentoring crew members, ensuring adherence to the company’s cleanliness, operational, and customer service guidelines. This role demands a self-starter with a passion for food, leadership, and the ability to thrive in a fast-paced, high-energy environment.
Candidates will enjoy working with fresh, high-quality ingredients and be part of a culture that truly cares about food safety and customer satisfaction without compromising on having fun. The company offers competitive base pay, excellent potential bonuses, and numerous growth opportunities for career advancement. Additional perks include a fun and supportive work environment, free meals during shifts, and eligibility for benefits such as 401(k), medical, dental, and vision coverage based on eligibility. Five Guys is committed to equal employment opportunity and encourages diversity and inclusion within its workforce, striving to represent women, people of color, veterans, and individuals with disabilities across all areas of the company. Employees are encouraged to take ownership of their work while enjoying a stimulating workplace that balances quality and fun.
Job Requirements
- High school diploma or equivalent
- Willingness to work flexible hours including nights and weekends
- Ability to stand for long periods and perform physically active tasks
- Must be at least 18 years old
- Ability to follow company policies and procedures
- Must have good communication skills
- Eligible to work legally in the United States
Job Qualifications
- High school diploma or equivalent
- Previous experience in the food service industry preferred
- Leadership or supervisory experience a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Passion for quality food and customer service
- Reliable and self-motivated with a team-oriented attitude
Job Duties
- Provide leadership and expertise to restaurant teams to deliver excellent customer service
- Set the example and coach crew members on company standards
- Oversee restaurant cleanliness and food safety procedures
- Manage high-energy, fast-paced shift operations
- Participate in the Secret Shopper bonus program to maintain high standards
- Train new employees and provide ongoing support to staff
- Ensure compliance with operational policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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