Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.50 - $1.00
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Benefits

competitive base pay
Tips
bonus program
fun work environment
FREE MEALS during shifts
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain primarily known for its great burgers and fries, crafted in a clean and welcoming environment. Founded with a commitment to quality food and exceptional service, Five Guys operates many locations worldwide where passion for fresh ingredients and customer satisfaction defines the core business philosophy. The company fosters a culture of teamwork, ownership, and fun, creating an environment where employees are encouraged to grow and take pride in their work. As an equal employment opportunity employer, Five Guys emphasizes diversity and inclusion, striving to increase representation among women, people of color, veterans, and individuals with disabilities within their workforce. This leadership role comes with pay starting at $14.50 per hour, plus tips and bonuses, reflecting the position's importance in upholding the restaurant's stellar standards and customer experience.

The Shift Leader position at Five Guys is a key role designed for motivated individuals who want to develop their leadership and management skills within a fast-paced and vibrant restaurant setting. Shift Leaders are responsible for providing guidance and expertise to help their teams consistently deliver outstanding dining experiences, ensuring all employees exemplify the high standards of quality and service Five Guys is famous for. This position offers an exciting opportunity to lead a team under a unique Secret Shopper program that awards cash bonuses based on performance, further incentivizing excellence in customer service and operational efficiency. With tremendous growth potential, a friendly work culture, and a focus on fresh, high-quality products, becoming a Shift Leader at Five Guys is an excellent stepping stone for those aspiring to advance their careers in restaurant management.

Job Requirements

  • High school diploma or equivalent
  • Prior leadership experience preferred
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand and move for extended periods
  • Strong customer service orientation
  • Basic literacy and numerical ability
  • Eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant or fast food leadership preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and guide a team effectively
  • Knowledge of food safety and sanitation standards
  • Basic math and cash handling skills
  • Capability to work in a fast-paced environment

Job Duties

  • Provide leadership and support to restaurant crew members
  • Ensure adherence to Five Guys quality and cleanliness standards
  • Train new employees on operational procedures and customer service excellence
  • Monitor and manage shift operations to maintain efficiency and customer satisfaction
  • Participate in the Secret Shopper program to uphold high service standards
  • Assist in inventory management and food preparation oversight
  • Handle customer inquiries and resolve issues professionally

Job Criteria

Experience

Entry Level (1-2 years)


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