Five Guys logo

Shift Lead - 0588

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
Bonus opportunities
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a well-known fast-casual restaurant chain specializing in fresh, made-to-order burgers and fries. Established with a commitment to quality and a focus on customer satisfaction, Five Guys has grown to become a trusted name in the food service industry. The company prides itself on using fresh ingredients and maintaining high standards for food preparation and safety in a clean and friendly environment. The organizational culture at Five Guys emphasizes teamwork, integrity, and a passion for delivering an outstanding dining experience to every customer. Employees are encouraged to take ownership of their work and to contribute to a positive and fun workplace atmosphere. This establishment is dedicated not only to serving delicious food but also to fostering professional growth among its staff. The work environment is dynamic, high-energy, and designed for individuals who thrive in fast-paced settings and value camaraderie within their teams.

The Shift Leader role at Five Guys is a pivotal position that supports the restaurant’s leadership team in ensuring operational excellence and a top-quality customer experience. Shift Leaders serve as role models and mentors for crew members, setting the example by upholding the company’s high standards for food quality, safety, and customer service. This position offers a starting pay of 16 dollars per hour, combined with tips and a bonus potential through the Secret Shopper program—a unique incentive that rewards teams for exceptional performance. Shift Leaders are instrumental in motivating and guiding their teams through daily operations, including managing workflows, overseeing food preparation, and maintaining restaurant cleanliness. This role is designed for individuals who are passionate about the food industry, enjoy working collaboratively, and aspire to advance into management. The company offers a supportive culture where employees can build a rewarding career while enjoying meaningful benefits and opportunities for growth. Benefits include 401(k), medical, dental, and vision coverage based on eligibility, as well as free meals during shifts and a positive, fun work environment. The Shift Leader position represents a valuable stepping stone for those seeking to develop leadership skills and take on increased responsibility within a respected brand in the fast-casual dining sector.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service preferred
  • Availability to work flexible shifts including evenings and weekends
  • Ability to stand for extended periods
  • Strong teamwork and leadership abilities
  • Positive attitude and willingness to learn
  • Compliance with company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a fast-paced food service environment preferred
  • Leadership or supervisory experience is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team setting
  • Basic math skills for handling cash and inventory
  • Commitment to food safety and quality standards

Job Duties

  • Provide leadership and support to crew members during shifts
  • Maintain high standards of food quality and safety
  • Ensure restaurant cleanliness and organization
  • Guide and train new employees on company policies and procedures
  • Manage customer service to ensure an outstanding dining experience
  • Participate in the Secret Shopper bonus program by upholding operational standards
  • Assist with inventory management and shift reporting

Job Criteria

Experience

Entry Level (1-2 years)


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